Field Technician:San Antonio,TX
Caffeinated Coffee Repairs, San Antonio, TX, United States
Job Description
Caffeinated Coffee Repairs is one of the nation’s leading service providers for coffee equipment, helping keep the coffee world brewing. We specialize in servicing a wide range of espresso machines, brewers, and grinding equipment, and we work with many of the industry’s top manufacturers.
We are currently seeking a motivated and passionate individual to join our team as a Service Technician. This is a great opportunity for someone who loves coffee and is eager to learn a skilled trade—no prior technical experience is required.
In this role, you will perform service calls, preventative maintenance, and equipment installations. You’ll troubleshoot and repair advanced coffee equipment while delivering excellent customer service and building strong relationships with clients. Although the work is primarily independent in the field, you’ll be part of a supportive team that works together to solve problems and ensure customer satisfaction.
New hires begin by riding along with a certified technician for hands‑on training and will be enrolled in a certification program. Once trained and certified, you will be assigned your own work vehicle and service route.
We are looking for someone with a genuine passion for coffee, a willingness to learn, strong problem‑solving skills, and good communication abilities. The ability to work both independently and as part of a team is essential.
Experience as a barista or with appliance repair is a plus, but not required.
Responsibilities
Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory
Foster strong customer relationships and inspire loyalty through professional and reliable service adhering to safety standards
Meet Service Level Agreement (SLA) requirements by conducting thorough inspections, timely maintenance, and accurate paperwork completion
Diagnose and troubleshoot equipment issues
Skills and Qualifications
Service mindset and passion for seeking customer satisfaction
Ability to work independently and as part of a team
Enjoy coffee and tasting
Smartphone proficiency for inventory management, scheduling, and other tasks
Must be able to lift 50 lbs. without assistance
Valid driver's license with a clean driving record
Reliable smartphone capable of accessing required training, scheduling, and communication tools
Reliable transportation to and from work and training during the initial training period
What Caffeinated Coffee Repairs Has to Offer You
Competitive base pay based on experience and certifications
Benefits eligible within the first 90 days: Medical, Dental, and Vision Insurance, 401K Match
Paid Time Off (PTO) accrued based on hours worked and available for use after the initial eligibility period. PTO may be used for vacation, personal time, or sick leave in accordance with company policy
Professional and career development opportunities
Military Friendly and Equal Opportunity Employer
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected Hours: 30 – 60 per week
Pay Types: Holiday time pay, Overtime pay Work
Location: On the road with Company Vehicle
#J-18808-Ljbffr
Caffeinated Coffee Repairs is one of the nation’s leading service providers for coffee equipment, helping keep the coffee world brewing. We specialize in servicing a wide range of espresso machines, brewers, and grinding equipment, and we work with many of the industry’s top manufacturers.
We are currently seeking a motivated and passionate individual to join our team as a Service Technician. This is a great opportunity for someone who loves coffee and is eager to learn a skilled trade—no prior technical experience is required.
In this role, you will perform service calls, preventative maintenance, and equipment installations. You’ll troubleshoot and repair advanced coffee equipment while delivering excellent customer service and building strong relationships with clients. Although the work is primarily independent in the field, you’ll be part of a supportive team that works together to solve problems and ensure customer satisfaction.
New hires begin by riding along with a certified technician for hands‑on training and will be enrolled in a certification program. Once trained and certified, you will be assigned your own work vehicle and service route.
We are looking for someone with a genuine passion for coffee, a willingness to learn, strong problem‑solving skills, and good communication abilities. The ability to work both independently and as part of a team is essential.
Experience as a barista or with appliance repair is a plus, but not required.
Responsibilities
Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory
Foster strong customer relationships and inspire loyalty through professional and reliable service adhering to safety standards
Meet Service Level Agreement (SLA) requirements by conducting thorough inspections, timely maintenance, and accurate paperwork completion
Diagnose and troubleshoot equipment issues
Skills and Qualifications
Service mindset and passion for seeking customer satisfaction
Ability to work independently and as part of a team
Enjoy coffee and tasting
Smartphone proficiency for inventory management, scheduling, and other tasks
Must be able to lift 50 lbs. without assistance
Valid driver's license with a clean driving record
Reliable smartphone capable of accessing required training, scheduling, and communication tools
Reliable transportation to and from work and training during the initial training period
What Caffeinated Coffee Repairs Has to Offer You
Competitive base pay based on experience and certifications
Benefits eligible within the first 90 days: Medical, Dental, and Vision Insurance, 401K Match
Paid Time Off (PTO) accrued based on hours worked and available for use after the initial eligibility period. PTO may be used for vacation, personal time, or sick leave in accordance with company policy
Professional and career development opportunities
Military Friendly and Equal Opportunity Employer
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected Hours: 30 – 60 per week
Pay Types: Holiday time pay, Overtime pay Work
Location: On the road with Company Vehicle
#J-18808-Ljbffr