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Intake Clerk

Universal Health Services, Greenwood, IN, United States


Responsibilities

Valle Vista Hospital: Since 1983, Valle Vista Health System, a 132 bed facility located in Greenwood, Indiana, has been providing high-quality behavioral health care to the community. We offer care for a broad range of psychiatric and addiction disorders. We provide care to adults, and to patients as young as age five. Our programs include inpatient, outpatient and medication-assisted treatment for adults, and residential and inpatient treatment for children and adolescents. These programs are designed to help adults, children and teens learn the necessary skills to regain confidence, heal and successfully function at home, work, school and in their communities.
For more information about Valle Vista Health System, please visit our website at https://vallevistahospital.com/
Position Summary

The Intake Clerk functions as an active member of the Assessment and Referral Department, providing continuous administrative support, patient care, supervision, interaction, and role modeling to patients and their families.
Assessment & Referral

Telephone screening of all inquiry calls with appropriate referrals made for any emergency situations and appointments scheduled as indicated.
Documents inquiry calls in system data base
Coordinates with other mental health facilities to obtain clinical referral information and schedule referrals within a timely manner. (2 business days)
Completes Admission paperwork in accordance with policy.
Posts Appointment schedule for following day and distributes to the receptionist, nurse and the Director.
Makes follow-up calls to those failing to show for scheduled appointments.
Qualifications

Education:

High School Degree or equivalent required.
Experience:

Two (2) years of related experience, with knowledge of psychiatric patient care techniques with understanding of mental illness and substance abuse, preferred.
Licensure:

None.
Hours of Work:

11:00pm to 7:30am (M-F)
Additional Requirements:

May be required to work overtime and flexible hours when needed.
Work Location:

898 East Main Street, Greenwood, IN 46143 - (317) 887-1348
EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
We believe that diversity and inclusion among our teammates is critical to our success.

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