Resource Scheduler- Permitting Coordination
Portland General Electric, Portland, OR, United States
Resource Scheduler - Permitting Coordination
Job Function Summary:
Schedules, dispatches and coordinates work for crews; orders and manages third-party contractors; manages emergent work and dispatcher crews for outages.
Grade & Entry Level
Grade 5/EX
P1 - Entry
Career Level Summary
Performs first-tier professional-level assignments that require theoretical knowledge and application of principles and concepts
Typically requires a related college or university degree or the equivalent work experience
Solves recurring problems by applying advanced knowledge
Operates independently but also receives ongoing guidance and direction from others
Specialization
Typically specializes in one area below (prerequisite, dispatch or planning/coordination).
Prerequisite
Decides which right of way and permitting is required for each job. Submits appropriate requests for permits and rights of way. Ensures notifications meet regulatory and policy requirements. Determines optimal timing for prerequisite activities for each job. Researches issues and determines which to escalate. May do field visits to review work performed and determine whether it matches permitting requirements; may work with customers and other departments to resolve related issues.
Dispatch
Reviews and prioritizes work orders. Plans, schedules and dispatches PGE and contract crews. Monitors job progress and identifies and resolves issues. Schedules special equipment and ensures crews have what is needed to complete work orders. Identifies potential issues and determines what to elevate.
Planning/Scheduling
Monitors system queues and works with stakeholders to develop one- to two-week schedules for a given area. Predicts resourcing needs based on current and upcoming workload. Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities. Monitors work order progress against the schedule and decides what requires escalation. Schedules shorter-cycle work with no to low complexity prerequisite and/or equipment requirements.
Outages
Responds to outages. Depending on area of specialization, may dispatch outage-related work orders, request permits or rights of way or plan and schedule work.
Compliance
Ensures all work activities comply with regulatory and policy requirements. Provides data and information for required compliance reviews.
Reporting
Responds to data requests. Determines best way for obtaining and synthesizing data from multiple sources. Develops and runs reports.
Process
Documents new processes and updates existing processes.
Consultation/Leadership
Responds to questions related to day-to-day work.
Education
Requires a bachelor's degree in engineering, business, finance or other related field or equivalent experience.
Experience
Typically one year of experience in utility distribution operations.
Functional Competencies
Working knowledge of distribution system
Working knowledge of systems used in department
Basic knowledge of laws and regulations related to utility operations
Basic knowledge of the fundamentals of electricity
Basic knowledge of PGE's geographic territory
Basic knowledge of collective bargaining agreements
General Competencies
Intermediate analytical thinking skills
Basic project management skills
Basic conflict management skills
Intermediate customer focus skills
Intermediate interpersonal skills
Working organization and prioritization skills
Intermediate problem-solving skills
Working written and oral communication skills
Cognitive Level
Intermediate: Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.
Cognitive
Ability to adhere to set response times, deadlines and time-sensitive tasks
Ability to follow accuracy standards
Ability to follow through on decision-making tasks
Ability to interact effectively and collaboratively within a team environment
Ability to communicate and problem solve under stress
Ability to respond and adapt to frequent change
Ability to accept and demonstrate self-awareness when provided constructive feedback
Ability to discern feedback and acknowledge ownership of areas of improvement
Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
Ability to successfully collaborate with peers, managers and others within the organization
Demonstrates sound memory
Ability to process new information to be applied consistently to work tasks
Schedule/Attendance
Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule
Ability to work long hours
Ability to work a variable schedule
Ability to report to work and perform work during periods of severe inclement weather
Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
Ability to work shift schedule (occasionally due to outages)
Ability to work on-call schedule (occasionally due to outages)
Physical Capabilities
Need for valid driver’s license? No or Yes
Driving/travel/commute: daily within service territory; frequently (at least once a week or more)
Occasionally (one to two times a month or less); overnight inside/outside the service territory; frequently (at least once a week or more); occasionally (one to two times a month or less)
Computer use: regular for entire work shift
Lifting/pushing/pulling: up to 10 lb; up to 50 lb; more than 50 lb
Carrying: up to 10 lb; up to 50 lb; more than 50 lb
Unstable surfaces requiring balance: elevated areas (catwalks, roofs, high buildings); confined spaces; walking distances and surfaces (long or rough, uneven or rocky); stairs (over 10 steps); ladders (over 10 rungs)
Environment
Office environment
Plant environment
Field environment
Compensation
Actual total compensation, including a performance-based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.
Emergency Duties
Assisting with storms or other company emergencies is a part of all positions at Portland General Electric.
Equal Opportunity Employment
PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.
Disability Accommodation
PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. If you feel you may need an accommodation, or would like to request one, please notify the recruiter or contact talentacquisition@pgn.com or call 503-464-7250. The recruiter will provide information and next steps for the accommodation process.
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Job Function Summary:
Schedules, dispatches and coordinates work for crews; orders and manages third-party contractors; manages emergent work and dispatcher crews for outages.
Grade & Entry Level
Grade 5/EX
P1 - Entry
Career Level Summary
Performs first-tier professional-level assignments that require theoretical knowledge and application of principles and concepts
Typically requires a related college or university degree or the equivalent work experience
Solves recurring problems by applying advanced knowledge
Operates independently but also receives ongoing guidance and direction from others
Specialization
Typically specializes in one area below (prerequisite, dispatch or planning/coordination).
Prerequisite
Decides which right of way and permitting is required for each job. Submits appropriate requests for permits and rights of way. Ensures notifications meet regulatory and policy requirements. Determines optimal timing for prerequisite activities for each job. Researches issues and determines which to escalate. May do field visits to review work performed and determine whether it matches permitting requirements; may work with customers and other departments to resolve related issues.
Dispatch
Reviews and prioritizes work orders. Plans, schedules and dispatches PGE and contract crews. Monitors job progress and identifies and resolves issues. Schedules special equipment and ensures crews have what is needed to complete work orders. Identifies potential issues and determines what to elevate.
Planning/Scheduling
Monitors system queues and works with stakeholders to develop one- to two-week schedules for a given area. Predicts resourcing needs based on current and upcoming workload. Prioritizes workload for area of control and determines best time to schedule unique as well as recurring activities. Monitors work order progress against the schedule and decides what requires escalation. Schedules shorter-cycle work with no to low complexity prerequisite and/or equipment requirements.
Outages
Responds to outages. Depending on area of specialization, may dispatch outage-related work orders, request permits or rights of way or plan and schedule work.
Compliance
Ensures all work activities comply with regulatory and policy requirements. Provides data and information for required compliance reviews.
Reporting
Responds to data requests. Determines best way for obtaining and synthesizing data from multiple sources. Develops and runs reports.
Process
Documents new processes and updates existing processes.
Consultation/Leadership
Responds to questions related to day-to-day work.
Education
Requires a bachelor's degree in engineering, business, finance or other related field or equivalent experience.
Experience
Typically one year of experience in utility distribution operations.
Functional Competencies
Working knowledge of distribution system
Working knowledge of systems used in department
Basic knowledge of laws and regulations related to utility operations
Basic knowledge of the fundamentals of electricity
Basic knowledge of PGE's geographic territory
Basic knowledge of collective bargaining agreements
General Competencies
Intermediate analytical thinking skills
Basic project management skills
Basic conflict management skills
Intermediate customer focus skills
Intermediate interpersonal skills
Working organization and prioritization skills
Intermediate problem-solving skills
Working written and oral communication skills
Cognitive Level
Intermediate: Consistent use of relevant principles to solve practical problems and to deal with a variety of concrete variables in situations where only limited standardization exists.
Cognitive
Ability to adhere to set response times, deadlines and time-sensitive tasks
Ability to follow accuracy standards
Ability to follow through on decision-making tasks
Ability to interact effectively and collaboratively within a team environment
Ability to communicate and problem solve under stress
Ability to respond and adapt to frequent change
Ability to accept and demonstrate self-awareness when provided constructive feedback
Ability to discern feedback and acknowledge ownership of areas of improvement
Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks
Ability to successfully collaborate with peers, managers and others within the organization
Demonstrates sound memory
Ability to process new information to be applied consistently to work tasks
Schedule/Attendance
Ability to adhere to pre-established schedule, including start/stop time and break/lunch schedule
Ability to work long hours
Ability to work a variable schedule
Ability to report to work and perform work during periods of severe inclement weather
Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
Ability to work shift schedule (occasionally due to outages)
Ability to work on-call schedule (occasionally due to outages)
Physical Capabilities
Need for valid driver’s license? No or Yes
Driving/travel/commute: daily within service territory; frequently (at least once a week or more)
Occasionally (one to two times a month or less); overnight inside/outside the service territory; frequently (at least once a week or more); occasionally (one to two times a month or less)
Computer use: regular for entire work shift
Lifting/pushing/pulling: up to 10 lb; up to 50 lb; more than 50 lb
Carrying: up to 10 lb; up to 50 lb; more than 50 lb
Unstable surfaces requiring balance: elevated areas (catwalks, roofs, high buildings); confined spaces; walking distances and surfaces (long or rough, uneven or rocky); stairs (over 10 steps); ladders (over 10 rungs)
Environment
Office environment
Plant environment
Field environment
Compensation
Actual total compensation, including a performance-based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity.
Emergency Duties
Assisting with storms or other company emergencies is a part of all positions at Portland General Electric.
Equal Opportunity Employment
PGE is an equal opportunity employer and is committed to fostering a workplace where employees feel connected, valued, and empowered to thrive. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.
Disability Accommodation
PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. If you feel you may need an accommodation, or would like to request one, please notify the recruiter or contact talentacquisition@pgn.com or call 503-464-7250. The recruiter will provide information and next steps for the accommodation process.
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