Maintenance
Evergreen Real Estate Group, Newport News, VA, United States
Job Summary
The Maintenance I team member is responsible for supporting the physical upkeep and safety of the community by completing routine maintenance tasks, unit turnovers, and preventative maintenance under the supervision of the Property Manager or Maintenance Supervisor. This role helps ensure a secure and well‑maintained living environment for residents, visitors, and staff.
Key Responsibilities
General Maintenance & Repairs
Complete work orders involving basic plumbing, carpentry, painting, and electrical repairs.
Troubleshoot minor maintenance issues and escalate complex repairs to senior staff.
Replace light bulbs, screens, hardware, and small fixtures.
Perform preventive maintenance checks on HVAC units, water heaters, and other common systems.
Assist in scheduling and coordinating vendor work as directed.
Use appropriate tools and follow proper safety procedures during all repairs.
Unit Turnovers & Interior Prep
Support make‑ready efforts by cleaning, painting, patching walls, and repairing appliances or fixtures.
Perform trash‑outs and remove debris or furniture left by former residents.
Ensure vacant units are in presentable and safe condition for new move‑ins.
Report supply needs or delays in readiness to the Maintenance Supervisor.
Grounds & Exterior Care
Perform regular exterior cleaning, litter removal, and walkway sweeping.
Assist with lawn care and seasonal landscaping tasks as assigned.
Shovel snow and apply salt to sidewalks and entryways during winter months.
Monitor and report exterior hazards such as broken steps, loose handrails, or lighting outages.
Safety & Compliance
Observe and report any safety concerns, including potential exposure to lead paint, asbestos, or hazardous conditions.
Follow all OSHA, Fair Housing, and Evergreen safety policies.
Use PPE and maintain a safety‑first mindset at all times.
Participate in unit or building inspections as directed.
Support emergency response protocols and on‑call needs.
Inventory & Tools
Maintain proper care of tools, ladders, and equipment.
Assist with tracking and organizing supplies, maintenance materials, and parts inventory.
Notify supervisor of low stock, tool malfunctions, or supply ordering needs.
Keep maintenance workspaces clean and free of hazards.
Education & Experience
High school diploma or GED required.
0–2 years of experience in general property maintenance or related roles preferred.
Experience working in a residential or multifamily environment is a plus.
Ability to read and follow written instructions, safety procedures, and work orders.
Basic familiarity with hand tools, power tools, moving aids, and measuring devices, and comfort working both indoors and outdoors in various conditions.
Skills
Maintenance Fundamentals – Understands how to perform general repairs and use tools and materials safely.
Resident Service – Communicates respectfully and courteously with residents when entering units or responding to requests.
Safety Awareness – Identifies hazards and consistently follows safety protocols and PPE requirements.
Problem‑Solving – Troubleshoots basic maintenance issues and knows when to escalate.
Time Management – Prioritizes tasks and meets timelines for turnovers and routine work orders.
Adaptability – Responds to changing needs, emergencies, or weather conditions with minimal disruption.
Team Collaboration – Supports maintenance and site teams with professionalism and cooperation.
Dependability – Follows through on assignments, remains available for on‑call needs, and supports the broader maintenance operation.
Work Environment & Physical Requirements
Regularly works both indoors and outdoors in residential property settings.
Frequently required to walk, climb stairs, lift tools, bend, kneel, and carry materials.
Must be able to lift/move up to 50 pounds regularly and up to 100 pounds occasionally.
Exposed to seasonal weather, dust, cleaning agents, and construction materials.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Qualifications
High school diploma or GED; or 1–3 years related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees.
No computer skills required; however, familiarity with basic office software is helpful.
Some trade school certificates in HVAC, electrical, and plumbing are preferred.
Valid state driver’s license and automobile insurance coverage required.
Other Skill, Abilities, and Qualifications
Perform duties under pressure and meet deadlines in a timely manner.
Communicate effectively with residents, vendors, and staff.
Inspect property, grounds, and apartments.
Work in a fast‑paced, multi‑faceted, customer‑service‑oriented environment.
Work as a team, interacting with others professionally and exercising problem‑solving skills.
0–2 years’ experience performing general property maintenance tasks in multi‑unit residential complexes.
Frequent need to use personal transportation to pick up replacement parts and supplies from vendors; on‑call status may require expedient travel.
Available for on‑call services on a rotating basis, weekends and/or emergencies.
Understand safe use and maintenance of hand and power tools, mechanical equipment, and measuring devices.
Adapt to changes in work processes with minimal notice without diminishing performance.
Observe safety and security procedures and report unsafe conditions to management before ending the shift.
Physical Demands
The employee is regularly required to stand, walk, use hands to handle or feel, reach, climb or balance, sit occasionally, and lift up to 25 pounds regularly, 50 pounds frequently, and 100 pounds occasionally.
Work Environment
The employee is frequently exposed to outside weather conditions and occasionally to fumes or airborne particles. The noise level is usually moderate.
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The Maintenance I team member is responsible for supporting the physical upkeep and safety of the community by completing routine maintenance tasks, unit turnovers, and preventative maintenance under the supervision of the Property Manager or Maintenance Supervisor. This role helps ensure a secure and well‑maintained living environment for residents, visitors, and staff.
Key Responsibilities
General Maintenance & Repairs
Complete work orders involving basic plumbing, carpentry, painting, and electrical repairs.
Troubleshoot minor maintenance issues and escalate complex repairs to senior staff.
Replace light bulbs, screens, hardware, and small fixtures.
Perform preventive maintenance checks on HVAC units, water heaters, and other common systems.
Assist in scheduling and coordinating vendor work as directed.
Use appropriate tools and follow proper safety procedures during all repairs.
Unit Turnovers & Interior Prep
Support make‑ready efforts by cleaning, painting, patching walls, and repairing appliances or fixtures.
Perform trash‑outs and remove debris or furniture left by former residents.
Ensure vacant units are in presentable and safe condition for new move‑ins.
Report supply needs or delays in readiness to the Maintenance Supervisor.
Grounds & Exterior Care
Perform regular exterior cleaning, litter removal, and walkway sweeping.
Assist with lawn care and seasonal landscaping tasks as assigned.
Shovel snow and apply salt to sidewalks and entryways during winter months.
Monitor and report exterior hazards such as broken steps, loose handrails, or lighting outages.
Safety & Compliance
Observe and report any safety concerns, including potential exposure to lead paint, asbestos, or hazardous conditions.
Follow all OSHA, Fair Housing, and Evergreen safety policies.
Use PPE and maintain a safety‑first mindset at all times.
Participate in unit or building inspections as directed.
Support emergency response protocols and on‑call needs.
Inventory & Tools
Maintain proper care of tools, ladders, and equipment.
Assist with tracking and organizing supplies, maintenance materials, and parts inventory.
Notify supervisor of low stock, tool malfunctions, or supply ordering needs.
Keep maintenance workspaces clean and free of hazards.
Education & Experience
High school diploma or GED required.
0–2 years of experience in general property maintenance or related roles preferred.
Experience working in a residential or multifamily environment is a plus.
Ability to read and follow written instructions, safety procedures, and work orders.
Basic familiarity with hand tools, power tools, moving aids, and measuring devices, and comfort working both indoors and outdoors in various conditions.
Skills
Maintenance Fundamentals – Understands how to perform general repairs and use tools and materials safely.
Resident Service – Communicates respectfully and courteously with residents when entering units or responding to requests.
Safety Awareness – Identifies hazards and consistently follows safety protocols and PPE requirements.
Problem‑Solving – Troubleshoots basic maintenance issues and knows when to escalate.
Time Management – Prioritizes tasks and meets timelines for turnovers and routine work orders.
Adaptability – Responds to changing needs, emergencies, or weather conditions with minimal disruption.
Team Collaboration – Supports maintenance and site teams with professionalism and cooperation.
Dependability – Follows through on assignments, remains available for on‑call needs, and supports the broader maintenance operation.
Work Environment & Physical Requirements
Regularly works both indoors and outdoors in residential property settings.
Frequently required to walk, climb stairs, lift tools, bend, kneel, and carry materials.
Must be able to lift/move up to 50 pounds regularly and up to 100 pounds occasionally.
Exposed to seasonal weather, dust, cleaning agents, and construction materials.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Qualifications
High school diploma or GED; or 1–3 years related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees.
No computer skills required; however, familiarity with basic office software is helpful.
Some trade school certificates in HVAC, electrical, and plumbing are preferred.
Valid state driver’s license and automobile insurance coverage required.
Other Skill, Abilities, and Qualifications
Perform duties under pressure and meet deadlines in a timely manner.
Communicate effectively with residents, vendors, and staff.
Inspect property, grounds, and apartments.
Work in a fast‑paced, multi‑faceted, customer‑service‑oriented environment.
Work as a team, interacting with others professionally and exercising problem‑solving skills.
0–2 years’ experience performing general property maintenance tasks in multi‑unit residential complexes.
Frequent need to use personal transportation to pick up replacement parts and supplies from vendors; on‑call status may require expedient travel.
Available for on‑call services on a rotating basis, weekends and/or emergencies.
Understand safe use and maintenance of hand and power tools, mechanical equipment, and measuring devices.
Adapt to changes in work processes with minimal notice without diminishing performance.
Observe safety and security procedures and report unsafe conditions to management before ending the shift.
Physical Demands
The employee is regularly required to stand, walk, use hands to handle or feel, reach, climb or balance, sit occasionally, and lift up to 25 pounds regularly, 50 pounds frequently, and 100 pounds occasionally.
Work Environment
The employee is frequently exposed to outside weather conditions and occasionally to fumes or airborne particles. The noise level is usually moderate.
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