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Warranty Clerk

The CAR Group (Norm Reeves Dealerships), Dallas, TX, United States


Location:

Dallas, TX (Onsite) |

Type:

Full Time |

Compensation:

DOE |

Schedule:

Monday - Friday

Norm Reeves Dealerships is a nationally‑recognized group of privately‑owned retail automotive dealerships located in Southern California, Texas, and Florida. With a history dating back to 1963, our group has established a reputation for innovation, integrity, and customer‑centric services. We are expanding rapidly and are looking for talented individuals that are eager to grow their careers while the company continues to expand!

We are currently seeking an experienced

Warranty Clerk

for our

Toyota

dealership in

Dallas, TX . For immediate consideration, please email jesyca.garcia@normreeves.com.

Core Responsibilities

Process and submit warranty claims to manufacturers for reimbursement.

Review repair orders to verify warranty coverage and compliance.

Communicate with technicians and service advisors to ensure accurate documentation.

Track claim approvals, denials, and follow‑ups to maximize reimbursements.

Maintain warranty records and keep up‑to‑date with manufacturer policies.

Address and resolve warranty claim discrepancies.

Assist with audits to ensure compliance and accuracy.

Perform other duties as assigned.

What You’ll Need

Previous experience as a Warranty Clerk or in a similar role within an automotive dealership is preferred.

Familiarity with warranty procedures and guidelines of major automotive manufacturers.

Strong attention to detail and accuracy in record‑keeping.

Excellent communication and interpersonal skills.

Proficient in using computer software for data entry and record management.

Benefits & Employee Perks

Medical, Dental, Vision, and Complimentary Life Insurance

401(k) Matching and FSA

Tuition Reimbursement

Paid Time Off (accrues)

Supplemental Insurance (Hospital, Accident, Critical Illness)

Discounts on Vehicles, Services, and Parts

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