Accounts Receivable Specialist - Colchester, VT
Green Mountain Electric Supply, Colchester, VT, United States
Schedule: Monday - Friday, 8:00am - 4:30pm, on-site.
Job Type: Full-time.
Summary: Effectively collects past due balances on assigned accounts, manages a high volume of outbound communications to reduce receivables, and addresses customer inquiries while maintaining customer satisfaction and mitigating credit risk.
Responsibilities
Optimize customer satisfaction while mitigating credit risk.
Identify and attempt to collect past due amounts, following up as required, including phone calls.
Work with customers to finalize payments of any insufficient funds or returned checks.
Set up sub accounts as needed.
Recommend any write‑offs.
Establish and maintain effective relationships with customers by providing quick resolution of issues.
Provide requested invoice information to customers.
Coordinate with the branch manager and sales team to collect past due amounts.
Charge recurring payments to customers using securely stored credit cards.
Maintain and update customer account addresses and invoicing information.
Respond to customer credit reference requests in a timely manner.
Improve collectible service charges.
Work with customers to improve payment based on agreed terms.
Identify historically poor paying customers and flag them in the system for notification purposes.
Conduct account reconciliations, research, and identify issues to help resolve delinquent accounts.
Research skipped invoices and follow up with customers to address discrepancies.
Assist with any projects or other tasks as they arise.
Requirements
3+ years of experience in an Accounts Receivable related role.
Ability to work in a fast‑paced, multi‑task environment.
Strong customer service and phone skills.
Team‑player mindset.
Positive attitude with a desire to go the extra mile.
Ability to solve complex problems and think creatively.
Proficiency with Microsoft Outlook, Excel, and Word.
The pay range for this role is $22.00 to $26.00 per hour. Actual compensation will be based on qualifications and other factors determined by law.
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Job Type: Full-time.
Summary: Effectively collects past due balances on assigned accounts, manages a high volume of outbound communications to reduce receivables, and addresses customer inquiries while maintaining customer satisfaction and mitigating credit risk.
Responsibilities
Optimize customer satisfaction while mitigating credit risk.
Identify and attempt to collect past due amounts, following up as required, including phone calls.
Work with customers to finalize payments of any insufficient funds or returned checks.
Set up sub accounts as needed.
Recommend any write‑offs.
Establish and maintain effective relationships with customers by providing quick resolution of issues.
Provide requested invoice information to customers.
Coordinate with the branch manager and sales team to collect past due amounts.
Charge recurring payments to customers using securely stored credit cards.
Maintain and update customer account addresses and invoicing information.
Respond to customer credit reference requests in a timely manner.
Improve collectible service charges.
Work with customers to improve payment based on agreed terms.
Identify historically poor paying customers and flag them in the system for notification purposes.
Conduct account reconciliations, research, and identify issues to help resolve delinquent accounts.
Research skipped invoices and follow up with customers to address discrepancies.
Assist with any projects or other tasks as they arise.
Requirements
3+ years of experience in an Accounts Receivable related role.
Ability to work in a fast‑paced, multi‑task environment.
Strong customer service and phone skills.
Team‑player mindset.
Positive attitude with a desire to go the extra mile.
Ability to solve complex problems and think creatively.
Proficiency with Microsoft Outlook, Excel, and Word.
The pay range for this role is $22.00 to $26.00 per hour. Actual compensation will be based on qualifications and other factors determined by law.
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