IT Help Desk - INTL Poland
Insight Global, Englewood, CO, United States
Job Description
A client of Insight Global is looking for Help Desk support to oversee a large‑scale laptop rollout and device onboarding initiative. The engagement includes 5–6 week period where you will be fully focused on deploying laptops to end users, followed by ongoing onboarding and basic support activities for the remainder of the 3 month contract.
Key Responsibilities
Support mass laptop deployment across multiple locations
Execute zero‑touch deployments for Windows and Mac devices
Follow predefined instructions for:
Which user receives which device
Device setup and configuration
Participate in an assembly‑line style deployment process
Assist users as they come onsite in scheduled rollout waves to receive laptops
Perform device onboarding and setup following deployment
Provide basic triage support for users after laptops are taken home
Support asset management processes, including tracking and documentation
Escalate issues to higher‑level help desk support when needed
This position is a 3-month role, 5 days a week onsite in Gdańsk Poland and will pay between 25–30 PLN/hour.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
1–2 years of Help Desk or IT Support experience
Familiarity with:
MDM systems
Zero‑touch deployment
Device management
Asset management processes
Experience supporting Windows and Mac devices
Comfortable working in a fully onsite environment
Able to follow detailed instructions and repeat standardized processes
#J-18808-Ljbffr
A client of Insight Global is looking for Help Desk support to oversee a large‑scale laptop rollout and device onboarding initiative. The engagement includes 5–6 week period where you will be fully focused on deploying laptops to end users, followed by ongoing onboarding and basic support activities for the remainder of the 3 month contract.
Key Responsibilities
Support mass laptop deployment across multiple locations
Execute zero‑touch deployments for Windows and Mac devices
Follow predefined instructions for:
Which user receives which device
Device setup and configuration
Participate in an assembly‑line style deployment process
Assist users as they come onsite in scheduled rollout waves to receive laptops
Perform device onboarding and setup following deployment
Provide basic triage support for users after laptops are taken home
Support asset management processes, including tracking and documentation
Escalate issues to higher‑level help desk support when needed
This position is a 3-month role, 5 days a week onsite in Gdańsk Poland and will pay between 25–30 PLN/hour.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
1–2 years of Help Desk or IT Support experience
Familiarity with:
MDM systems
Zero‑touch deployment
Device management
Asset management processes
Experience supporting Windows and Mac devices
Comfortable working in a fully onsite environment
Able to follow detailed instructions and repeat standardized processes
#J-18808-Ljbffr