Intermediate Benefits Processor - Retirement Services Specialist Intermediate
State of Minnesota, Saint Paul, MN, United States
Working Title
Intermediate Benefits Processor
Job Class
Retirement Services Specialist Intermediate
Job Details
Job ID: 93638
Location: St. Paul
Telework Eligible: Yes
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers
Date Posted: 04/17/2026
Closing Date: 04/30/2026
Hiring Agency/Seniority Unit: Teachers Retirement Association / Teachers Retirement Asc-MAPE
Division/Unit: TRA Pension Administration / TRA Member Benefits
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday
Travel Required: Yes - Up to 10%
Salary Range: $25.67 - $37.26 per hour; $53,598 - $77,798 annually
Classified Status: Classified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Overview
Teachers Retirement Association (TRA) administers pension coverage for Minnesota educators. The Intermediate Benefits Processor supports educators by analyzing, auditing, and performing calculations related to retirement benefits. Incumbents explain benefits and options to educators through phone, in-person, and written communication. Positions are located in St. Paul, are telework eligible, and require in-person presence during initial training.
Responsibilities
Analyze, audit, and perform routine and complex benefit calculations.
Explain available benefits and options to educators via phone, in-person, and written communications.
Conduct training and provide clear explanations of financial concepts to diverse audiences.
Plan, organize, and manage competing priorities.
Interpret and apply laws and policies to work assignments.
Diagnose problems and recommend solutions for process improvement.
Maintain accurate records and documentation.
Minimum Qualifications
Two years of experience providing customer service related to employee and/or government benefits administration, accounting, payroll, finance, or insurance.
A Bachelor’s degree in Business, Accounting, Finance, Math, Public Administration, or a closely related field can substitute for one year of experience.
Experience performing calculations.
Ability to train and explain financial concepts to a variety of audiences.
Ability to plan, organize, and successfully manage competing priorities.
Ability to interpret and apply laws and policies to work assignments.
Ability to diagnose problems and recommend solutions for process improvement purposes.
Strong interpersonal, written communication, and verbal communication skills.
Proficiency in using Microsoft Word, Excel, Outlook, Cisco WebEx, and/or equivalent software packages.
Successful candidates must secure their own transportation for in‑state business travel.
Preferred Qualifications
Experience participating in or leading organizational projects related to a technical subject matter.
Experience working for a public pension fund or private financial services institution.
Possession of an advanced degree in Business, Accounting, Finance, Math, Public Administration, or a related field.
Physical Requirements
May require occasional transporting of articles such as file folders, ledgers, and/or small tools. May need to move or maintain a stationary position for long periods of time.
Additional Requirements
Successful candidates must pass past‑employer reference checks and a criminal background check.
Background check may include a State of Minnesota employment records check, criminal history check, employment reference check, social security and address verification, education verification, and driver’s license check.
Benefits
Paid vacation and sick leave.
12 paid holidays each year.
Low‑cost medical, dental, vision, and prescription drug plans, including fertility care and diabetes care.
Dental and orthodontic care for adults and children.
Six weeks paid leave for parents of newborn or newly adopted children.
Pension plan that provides income when you retire after working at least three years.
Employer‑paid life insurance.
Short‑term and long‑term disability insurance.
Tax‑free expense accounts for health, dental, and dependent care.
Resources to support physical, emotional, social, and financial well‑being.
Employee Development and Support
Training, classes, and professional development.
Federal Public Service Loan Forgiveness Program (eligible positions).
Employee Assistance Program (EAP) for work/life support.
Daily living and convenience services such as chore services, home repair, trip planning, child/elder care.
Equal Opportunity Employer
Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. We encourage individuals of color, Indigenous communities, LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, pregnancy, gender identity, gender expression, marital status, familial status, age, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
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Intermediate Benefits Processor
Job Class
Retirement Services Specialist Intermediate
Job Details
Job ID: 93638
Location: St. Paul
Telework Eligible: Yes
Full/Part Time: Full-Time
Regular/Temporary: Unlimited
Who May Apply: Open to all qualified job seekers
Date Posted: 04/17/2026
Closing Date: 04/30/2026
Hiring Agency/Seniority Unit: Teachers Retirement Association / Teachers Retirement Asc-MAPE
Division/Unit: TRA Pension Administration / TRA Member Benefits
Work Shift/Work Hours: Day Shift
Days of Work: Monday - Friday
Travel Required: Yes - Up to 10%
Salary Range: $25.67 - $37.26 per hour; $53,598 - $77,798 annually
Classified Status: Classified
Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
FLSA Status: Nonexempt
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Overview
Teachers Retirement Association (TRA) administers pension coverage for Minnesota educators. The Intermediate Benefits Processor supports educators by analyzing, auditing, and performing calculations related to retirement benefits. Incumbents explain benefits and options to educators through phone, in-person, and written communication. Positions are located in St. Paul, are telework eligible, and require in-person presence during initial training.
Responsibilities
Analyze, audit, and perform routine and complex benefit calculations.
Explain available benefits and options to educators via phone, in-person, and written communications.
Conduct training and provide clear explanations of financial concepts to diverse audiences.
Plan, organize, and manage competing priorities.
Interpret and apply laws and policies to work assignments.
Diagnose problems and recommend solutions for process improvement.
Maintain accurate records and documentation.
Minimum Qualifications
Two years of experience providing customer service related to employee and/or government benefits administration, accounting, payroll, finance, or insurance.
A Bachelor’s degree in Business, Accounting, Finance, Math, Public Administration, or a closely related field can substitute for one year of experience.
Experience performing calculations.
Ability to train and explain financial concepts to a variety of audiences.
Ability to plan, organize, and successfully manage competing priorities.
Ability to interpret and apply laws and policies to work assignments.
Ability to diagnose problems and recommend solutions for process improvement purposes.
Strong interpersonal, written communication, and verbal communication skills.
Proficiency in using Microsoft Word, Excel, Outlook, Cisco WebEx, and/or equivalent software packages.
Successful candidates must secure their own transportation for in‑state business travel.
Preferred Qualifications
Experience participating in or leading organizational projects related to a technical subject matter.
Experience working for a public pension fund or private financial services institution.
Possession of an advanced degree in Business, Accounting, Finance, Math, Public Administration, or a related field.
Physical Requirements
May require occasional transporting of articles such as file folders, ledgers, and/or small tools. May need to move or maintain a stationary position for long periods of time.
Additional Requirements
Successful candidates must pass past‑employer reference checks and a criminal background check.
Background check may include a State of Minnesota employment records check, criminal history check, employment reference check, social security and address verification, education verification, and driver’s license check.
Benefits
Paid vacation and sick leave.
12 paid holidays each year.
Low‑cost medical, dental, vision, and prescription drug plans, including fertility care and diabetes care.
Dental and orthodontic care for adults and children.
Six weeks paid leave for parents of newborn or newly adopted children.
Pension plan that provides income when you retire after working at least three years.
Employer‑paid life insurance.
Short‑term and long‑term disability insurance.
Tax‑free expense accounts for health, dental, and dependent care.
Resources to support physical, emotional, social, and financial well‑being.
Employee Development and Support
Training, classes, and professional development.
Federal Public Service Loan Forgiveness Program (eligible positions).
Employee Assistance Program (EAP) for work/life support.
Daily living and convenience services such as chore services, home repair, trip planning, child/elder care.
Equal Opportunity Employer
Minnesota state agencies are equal opportunity, affirmative action, and veteran‑friendly employers. We encourage individuals of color, Indigenous communities, LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, pregnancy, gender identity, gender expression, marital status, familial status, age, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
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