Imaging Tech Representative II
Quest Diagnostics, Baltimore, MD, United States
Job Description
Imaging Tech Representative II – West Hills, CA, Tuesday to Saturday, 11:00 PM to 7:30 AM.
Pay
range: $20.01 — $22.95 / hour. Eligible for shift differential (10% on second shift, 15% on third shift). Additional details provided with offer. Salary considers skills, training, experience, education, certifications, market and organizational factors. Eligible for annual performance bonus.
Benefits
Day 1 Medical, supplemental health, dental & vision for FT employees working 30+ hours
Best-in-class well‑being programs
Annual no‑cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy‑up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
This position is responsible for preparing and scanning requisitions and learning all functions of the Imaging Technician I and added responsibilities.
Responsibilities
Instrument maintenance:
Daily cleaning and inspection of equipment
Change ancillary equipment (ink cartridge, skimmer roller, bulbs) as needed
Initiate vendor calls when needed
Inventory control of supplies
Scanning & performance tasks:
Access and navigate imaging software and LIS
Print batch header sheets
Monitor images on screen and take appropriate action to ensure quality
Resolve images in the Quality Review process
Box requisitions and attachments for Billing
Completed necessary training consistent with local business unit practices. Prior to promotion to this level, the Imaging Technician II must demonstrate strong proficiency in all areas noted above.
Engage in more complex processing:
Instrument operation and preventive maintenance
Scanning documents, quality review
Workflow management within Imaging
Specific functions require additional data entry skills and good written/verbal communication
Meet or exceed productivity and quality standards for Imaging Technician I.
Solve more complex problems on a routine basis.
Identify problems with preparing and scanning requisitions, including missing labels, staples, paper clips, rubber bands, tape, ripped pages, adhesives, loose scripts, instrument maintenance, QR, etc., and resolve or forward to Group Lead/ Supervisor.
Learn the job duties assigned to the Imaging Assistant II, develop understanding of how functions in Specimen Processing and Remote Sites work together and impact service quality.
Meet quality and production standards within 1 month of completing training.
Complete all required written documentation that is understandable, legible, and within assigned timeframe.
Report to work on time, follow attendance guidelines, support department performance during coworker absences.
Learn additional functions within Imaging to allow timely progression to next level.
Adhere to Quest Diagnostics policies and procedures, including safety and compliance.
Keep work area neat and clean; comply with 5S workplace standards.
Perform other duties as assigned.
Qualifications
Preferred work experience: at least 1 year in a production setting.
Familiarity with personal computers, basic Windows-based software, and good typing skills.
Preferred familiarity with mainframe computer operating system.
Physical and Mental Requirements
Work in a biohazard environment in compliance with all applicable safety requirements.
Able to sit, stand, or walk for long periods.
Able to lift up to 50 lbs.
Maneuver large carts and/or racks with documents.
Knowledge
Understanding of requisition types
Requisition handling and delivery
Understanding of compliance regulations related to PHI
Skills
Basic computer skills
Good organizational skills
Fine motor skills
Flexibility and willingness to adapt to change and pursue continuous improvement
Commitment to fulfilling internal and external customer requirements in routine responsibilities
Willingness to actively contribute to a team‑based environment
Ability and willingness to support department staffing needs on weekends, holidays, on‑call, and overtime
Perform tasks with confidence, accuracy, and timeliness
Proficiency with sorting, pickup, and delivery of requisitions to Imaging billing, preparing requisitions
Handle multiple tasks simultaneously in a production environment
Communicate effectively with all levels of staff verbally and written
Maintain composure under pressure
Display good judgment in resolving problems
Adhere to Quest Diagnostics core values, safety, compliance, and work process policies
Demonstrate strong interpersonal skills fostering positive environment
Demonstrate flexibility and ability to adapt to change
Education
High School Diploma or Equivalent (Preferred)
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair‑chance ordinances and laws.
Quest believes that conviction records may have a direct adverse relationship to duties such as accessing company property, customer data, or supervising employees.
About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
#J-18808-Ljbffr
Imaging Tech Representative II – West Hills, CA, Tuesday to Saturday, 11:00 PM to 7:30 AM.
Pay
range: $20.01 — $22.95 / hour. Eligible for shift differential (10% on second shift, 15% on third shift). Additional details provided with offer. Salary considers skills, training, experience, education, certifications, market and organizational factors. Eligible for annual performance bonus.
Benefits
Day 1 Medical, supplemental health, dental & vision for FT employees working 30+ hours
Best-in-class well‑being programs
Annual no‑cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy‑up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
This position is responsible for preparing and scanning requisitions and learning all functions of the Imaging Technician I and added responsibilities.
Responsibilities
Instrument maintenance:
Daily cleaning and inspection of equipment
Change ancillary equipment (ink cartridge, skimmer roller, bulbs) as needed
Initiate vendor calls when needed
Inventory control of supplies
Scanning & performance tasks:
Access and navigate imaging software and LIS
Print batch header sheets
Monitor images on screen and take appropriate action to ensure quality
Resolve images in the Quality Review process
Box requisitions and attachments for Billing
Completed necessary training consistent with local business unit practices. Prior to promotion to this level, the Imaging Technician II must demonstrate strong proficiency in all areas noted above.
Engage in more complex processing:
Instrument operation and preventive maintenance
Scanning documents, quality review
Workflow management within Imaging
Specific functions require additional data entry skills and good written/verbal communication
Meet or exceed productivity and quality standards for Imaging Technician I.
Solve more complex problems on a routine basis.
Identify problems with preparing and scanning requisitions, including missing labels, staples, paper clips, rubber bands, tape, ripped pages, adhesives, loose scripts, instrument maintenance, QR, etc., and resolve or forward to Group Lead/ Supervisor.
Learn the job duties assigned to the Imaging Assistant II, develop understanding of how functions in Specimen Processing and Remote Sites work together and impact service quality.
Meet quality and production standards within 1 month of completing training.
Complete all required written documentation that is understandable, legible, and within assigned timeframe.
Report to work on time, follow attendance guidelines, support department performance during coworker absences.
Learn additional functions within Imaging to allow timely progression to next level.
Adhere to Quest Diagnostics policies and procedures, including safety and compliance.
Keep work area neat and clean; comply with 5S workplace standards.
Perform other duties as assigned.
Qualifications
Preferred work experience: at least 1 year in a production setting.
Familiarity with personal computers, basic Windows-based software, and good typing skills.
Preferred familiarity with mainframe computer operating system.
Physical and Mental Requirements
Work in a biohazard environment in compliance with all applicable safety requirements.
Able to sit, stand, or walk for long periods.
Able to lift up to 50 lbs.
Maneuver large carts and/or racks with documents.
Knowledge
Understanding of requisition types
Requisition handling and delivery
Understanding of compliance regulations related to PHI
Skills
Basic computer skills
Good organizational skills
Fine motor skills
Flexibility and willingness to adapt to change and pursue continuous improvement
Commitment to fulfilling internal and external customer requirements in routine responsibilities
Willingness to actively contribute to a team‑based environment
Ability and willingness to support department staffing needs on weekends, holidays, on‑call, and overtime
Perform tasks with confidence, accuracy, and timeliness
Proficiency with sorting, pickup, and delivery of requisitions to Imaging billing, preparing requisitions
Handle multiple tasks simultaneously in a production environment
Communicate effectively with all levels of staff verbally and written
Maintain composure under pressure
Display good judgment in resolving problems
Adhere to Quest Diagnostics core values, safety, compliance, and work process policies
Demonstrate strong interpersonal skills fostering positive environment
Demonstrate flexibility and ability to adapt to change
Education
High School Diploma or Equivalent (Preferred)
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable fair‑chance ordinances and laws.
Quest believes that conviction records may have a direct adverse relationship to duties such as accessing company property, customer data, or supervising employees.
About the Team
Quest Diagnostics honors our service members and encourages veterans to apply.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
#J-18808-Ljbffr