Spa Receptionist
Fitness Formula Clubs (FFC), Chicago, IL, United States
Position
Position:
Spa Receptionist
Job Type:
Part-time
Location:
FFC West Loop
Required Shifts:
Wednesday 4:45–9:00 PM, Thursday 4:45–9:00 PM, Friday 4:45–8:00 PM
Compensation:
$16.60 per hour
Your Role as a Spa Receptionist
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top‑notch customer service that reflects FFC’s core values.
Duties and Responsibilities
Welcome with Warmth:
Greet members by name with a smile, creating a positive first impression.
Maintain a Pristine Space:
Keep the spa’s front desk and tanning areas (if applicable) spotless and organized.
Professional Communication:
Answer incoming calls and direct them with professionalism and care.
Appointment Management:
Coordinate with spa staff to manage bookings, ensuring seamless scheduling.
Handle Transactions:
Process payments accurately and maintain a balanced cash drawer at the end of each shift.
Client Connection:
Make reminder and confirmation calls to ensure clients are well‑informed about their appointments.
Be an Expert:
Educate clients on Recovery Lounge services, including medical benefits and precautions, and guide them in selecting best products and services.
Respond & Support:
Address members’ questions and concerns and provide additional support to other departments as needed.
Training & Development
FFC offers a robust training program mandatory for all employees. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will review role‑specific training and dates upon hire.
Benefits
401(k) with company match
Dental insurance
Vision insurance
Employee discounts
Training & development (included in training program)
Additional Perks
Club membership: Complimentary access to all FFC locations.
Discounts: 25% off Spa, Retail, and Fitness classes.
Employee appreciation programs and benefits such as pet insurance, T‑Mobile discounts, and more.
Inclusive culture: A welcoming and diverse team environment.
Our Commitment to Hospitality
FFC is committed to providing a robust training program for all employees, ensuring they deliver outstanding hospitality to our members and guests.
Our Purpose
“To enhance the lives of our members and guests by improving their overall health and well‑being.”
#J-18808-Ljbffr
Position:
Spa Receptionist
Job Type:
Part-time
Location:
FFC West Loop
Required Shifts:
Wednesday 4:45–9:00 PM, Thursday 4:45–9:00 PM, Friday 4:45–8:00 PM
Compensation:
$16.60 per hour
Your Role as a Spa Receptionist
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top‑notch customer service that reflects FFC’s core values.
Duties and Responsibilities
Welcome with Warmth:
Greet members by name with a smile, creating a positive first impression.
Maintain a Pristine Space:
Keep the spa’s front desk and tanning areas (if applicable) spotless and organized.
Professional Communication:
Answer incoming calls and direct them with professionalism and care.
Appointment Management:
Coordinate with spa staff to manage bookings, ensuring seamless scheduling.
Handle Transactions:
Process payments accurately and maintain a balanced cash drawer at the end of each shift.
Client Connection:
Make reminder and confirmation calls to ensure clients are well‑informed about their appointments.
Be an Expert:
Educate clients on Recovery Lounge services, including medical benefits and precautions, and guide them in selecting best products and services.
Respond & Support:
Address members’ questions and concerns and provide additional support to other departments as needed.
Training & Development
FFC offers a robust training program mandatory for all employees. The training includes multiple hospitality courses to be completed during your first 90 days. Your manager will review role‑specific training and dates upon hire.
Benefits
401(k) with company match
Dental insurance
Vision insurance
Employee discounts
Training & development (included in training program)
Additional Perks
Club membership: Complimentary access to all FFC locations.
Discounts: 25% off Spa, Retail, and Fitness classes.
Employee appreciation programs and benefits such as pet insurance, T‑Mobile discounts, and more.
Inclusive culture: A welcoming and diverse team environment.
Our Commitment to Hospitality
FFC is committed to providing a robust training program for all employees, ensuring they deliver outstanding hospitality to our members and guests.
Our Purpose
“To enhance the lives of our members and guests by improving their overall health and well‑being.”
#J-18808-Ljbffr