Fine Dining Service Trainer
Riverdancetn, California, MO, United States
## Description### **Position Summary**The Front of House Fine Dining Service Trainer is responsible for developing, implementing, and maintaining elevated service standards across all front-of-house operations. This role ensures that all service staff deliver a refined, consistent, and memorable guest experience aligned with fine dining expectations. The trainer will coach, mentor, and evaluate team members while fostering a culture of excellence, attention to detail, and hospitality.---### **Key Responsibilities*** Design and execute comprehensive training programs for all FOH positions (hosts, servers, bartenders, support staff)* Teach and reinforce fine dining service standards, including:
+ Proper table service techniques (e.g., coursing, silver service, wine service)
+ Menu knowledge and ingredient storytelling
+ Etiquette, posture, and professional communication* Lead onboarding and continuous education for new and existing staff* Conduct regular service audits and provide actionable feedback* Collaborate with management and culinary teams to ensure alignment between service and kitchen execution* Train staff on upselling techniques that enhance the guest experience without pressure* Maintain training materials, manuals, and SOP documentation* Role-play guest scenarios, including handling complaints and special requests* Ensure compliance with health, safety, and alcohol service regulations* Stay current on industry trends and incorporate best practices into training---### **Qualifications*** 3–5+ years of experience in fine dining front-of-house roles (server, captain, or management preferred)* Proven experience in training, coaching, or staff development* Deep knowledge of fine dining service standards and hospitality etiquette* Strong wine and beverage knowledge (Sommelier certification a plus)* Exceptional communication and interpersonal skills* Ability to lead by example with professionalism and poise* Strong organizational and presentation skills* Flexible schedule, including evenings, weekends, and holidays---### **Core Competencies*** Attention to Detail* Leadership & Coaching* Guest Experience Excellence* Communication & Presentation* Adaptability & Problem Solving* Team Development---### **Physical Requirements*** Ability to stand and walk for extended periods* Ability to lift up to 50 pounds (e.g., trays, service items)* Comfortable working in a fast-paced environment---###
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+ Proper table service techniques (e.g., coursing, silver service, wine service)
+ Menu knowledge and ingredient storytelling
+ Etiquette, posture, and professional communication* Lead onboarding and continuous education for new and existing staff* Conduct regular service audits and provide actionable feedback* Collaborate with management and culinary teams to ensure alignment between service and kitchen execution* Train staff on upselling techniques that enhance the guest experience without pressure* Maintain training materials, manuals, and SOP documentation* Role-play guest scenarios, including handling complaints and special requests* Ensure compliance with health, safety, and alcohol service regulations* Stay current on industry trends and incorporate best practices into training---### **Qualifications*** 3–5+ years of experience in fine dining front-of-house roles (server, captain, or management preferred)* Proven experience in training, coaching, or staff development* Deep knowledge of fine dining service standards and hospitality etiquette* Strong wine and beverage knowledge (Sommelier certification a plus)* Exceptional communication and interpersonal skills* Ability to lead by example with professionalism and poise* Strong organizational and presentation skills* Flexible schedule, including evenings, weekends, and holidays---### **Core Competencies*** Attention to Detail* Leadership & Coaching* Guest Experience Excellence* Communication & Presentation* Adaptability & Problem Solving* Team Development---### **Physical Requirements*** Ability to stand and walk for extended periods* Ability to lift up to 50 pounds (e.g., trays, service items)* Comfortable working in a fast-paced environment---###
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