Patient Access Representative
Lifepoint Health®, Hickory, NC, United States
Patient Services Representative (PRN)
Frye Regional Medical Center, located in the North Carolina foothills, is a 355‑bed acute care hospital that also offers behavioral health services.
How You’ll Contribute
The Patient Services Representative facilitates the patient referral process and obtains appropriate pre‑certifications as requested by the provider(s). They are responsible for greeting patients, checking in, checking out, scheduling, managing telephones and messages, and collecting and posting co‑pays, deductibles, and past‑due balances at the time of service.
Performs scheduling, registration, patient pre‑admission and admission at the physician practice.
Performs reception and discharge functions.
Accurately obtains complete and accurate patient demographic information.
Performs proper, compliant patient liability collection techniques before, during and after date of service.
What We Offer
Comprehensive Benefits : Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part‑time and PRN employees, and more.
Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well‑being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development : Ongoing learning and career advancement opportunities.
Qualifications and Requirements
High school diploma or equivalent (Associate's degree preferred).
Critical thinking skills, decisive judgment and ability to work with minimal supervision.
Ability to work in a stressful environment and take appropriate action.
"We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment."
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Frye Regional Medical Center, located in the North Carolina foothills, is a 355‑bed acute care hospital that also offers behavioral health services.
How You’ll Contribute
The Patient Services Representative facilitates the patient referral process and obtains appropriate pre‑certifications as requested by the provider(s). They are responsible for greeting patients, checking in, checking out, scheduling, managing telephones and messages, and collecting and posting co‑pays, deductibles, and past‑due balances at the time of service.
Performs scheduling, registration, patient pre‑admission and admission at the physician practice.
Performs reception and discharge functions.
Accurately obtains complete and accurate patient demographic information.
Performs proper, compliant patient liability collection techniques before, during and after date of service.
What We Offer
Comprehensive Benefits : Multiple levels of medical, dental and vision coverage with medical plans starting at just $10 per pay period tailored benefit options for part‑time and PRN employees, and more.
Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well‑being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development : Ongoing learning and career advancement opportunities.
Qualifications and Requirements
High school diploma or equivalent (Associate's degree preferred).
Critical thinking skills, decisive judgment and ability to work with minimal supervision.
Ability to work in a stressful environment and take appropriate action.
"We are an Equal Opportunity Employer. We are committed to Equal Employment Opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment."
#J-18808-Ljbffr