Office/HR Coordinator
Ascension Recovery Services, Mishawaka, IN, United States
Position Profile
Job Title: HR / Office Coordinator
Department: Operations / Human Resources
Reports To: Program Manager / Corporate HR
FLSA Status: Non-Exempt
Position Type: Full-Time
Location: Mishawaka, IN (On-site)
General Description
The HR / Office Coordinator serves as the operational hub of the facility—managing front-office flow while supporting critical HR functions. As the first point of contact, this role directly shapes the patient and employee experience.
This position ensures that daily operations run efficiently, onboarding is executed with precision, and all processes align with company standards, regulatory requirements, and Joint Commission expectations.
Essential Duties & Responsibilities
Office Coordination
Serve as the first point of contact, creating a professional, trauma-informed, and welcoming environment
Coordinate conference rooms, meetings, and facility logistics
Manage office supplies, equipment, and vendor relationships
Support internal communications, reporting, and team updates
Drive service excellence and contribute to patient and employee retention
HR Coordination
Coordinate onboarding logistics and ensure a seamless Day 1 experience
Track and verify completion of all pre-employment requirements (background checks, drug screens, I-9, etc.)
Maintain accurate and compliant personnel files within HRIS systems
Prepare orientation materials and coordinate system access
Track required trainings, certifications, and licensure renewals
Support Joint Commission readiness and documentation compliance
Serve as a first point of contact for HR-related questions and elevate as appropriate
Partner closely with Corporate HR to ensure alignment and execution of processes
Qualifications
Minimum Qualifications
High school diploma or equivalent
2+ years of administrative, front desk, or coordination experience (healthcare strongly preferred)
Strong organizational and multitasking ability in a fast-paced environment
Excellent communication and customer service skills
Ability to maintain confidentiality and handle sensitive information
Proficiency in Microsoft Office Suite
CPR/First Aid certification (or ability to obtain within 30 days)
Preferred Qualifications
Associate’s or Bachelor’s degree in Business Administration or related field
Experience supporting HR functions (onboarding, personnel files, compliance)
Familiarity with HRIS systems (e.g., BambooHR, ADP)
Knowledge of HIPAA and healthcare regulatory standards
Key Competencies
Customer Service & Patient Experience
Organization & Attention to Detail
Communication & Professional Judgment
Time Management & Prioritization
Problem Solving & Adaptability
Accountability & Ownership
Team Collaboration
Work Environment
On-site role within a behavioral health treatment facility
High interaction with patients, families, and staff
Fast-paced, dynamic environment requiring flexibility
Occasional evenings or weekends as needed
Employee Benefits
Medical, Dental, and Vision Insurance
Generous Paid Time Off (PTO) and Holidays
Professional Development Support
Equal Employment Opportunity & Reasonable Accommodations
The organization provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor or Human Resources. Requests will be evaluated on a case‑by‑case basis to ensure equal employment opportunities.
ARS also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
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Job Title: HR / Office Coordinator
Department: Operations / Human Resources
Reports To: Program Manager / Corporate HR
FLSA Status: Non-Exempt
Position Type: Full-Time
Location: Mishawaka, IN (On-site)
General Description
The HR / Office Coordinator serves as the operational hub of the facility—managing front-office flow while supporting critical HR functions. As the first point of contact, this role directly shapes the patient and employee experience.
This position ensures that daily operations run efficiently, onboarding is executed with precision, and all processes align with company standards, regulatory requirements, and Joint Commission expectations.
Essential Duties & Responsibilities
Office Coordination
Serve as the first point of contact, creating a professional, trauma-informed, and welcoming environment
Coordinate conference rooms, meetings, and facility logistics
Manage office supplies, equipment, and vendor relationships
Support internal communications, reporting, and team updates
Drive service excellence and contribute to patient and employee retention
HR Coordination
Coordinate onboarding logistics and ensure a seamless Day 1 experience
Track and verify completion of all pre-employment requirements (background checks, drug screens, I-9, etc.)
Maintain accurate and compliant personnel files within HRIS systems
Prepare orientation materials and coordinate system access
Track required trainings, certifications, and licensure renewals
Support Joint Commission readiness and documentation compliance
Serve as a first point of contact for HR-related questions and elevate as appropriate
Partner closely with Corporate HR to ensure alignment and execution of processes
Qualifications
Minimum Qualifications
High school diploma or equivalent
2+ years of administrative, front desk, or coordination experience (healthcare strongly preferred)
Strong organizational and multitasking ability in a fast-paced environment
Excellent communication and customer service skills
Ability to maintain confidentiality and handle sensitive information
Proficiency in Microsoft Office Suite
CPR/First Aid certification (or ability to obtain within 30 days)
Preferred Qualifications
Associate’s or Bachelor’s degree in Business Administration or related field
Experience supporting HR functions (onboarding, personnel files, compliance)
Familiarity with HRIS systems (e.g., BambooHR, ADP)
Knowledge of HIPAA and healthcare regulatory standards
Key Competencies
Customer Service & Patient Experience
Organization & Attention to Detail
Communication & Professional Judgment
Time Management & Prioritization
Problem Solving & Adaptability
Accountability & Ownership
Team Collaboration
Work Environment
On-site role within a behavioral health treatment facility
High interaction with patients, families, and staff
Fast-paced, dynamic environment requiring flexibility
Occasional evenings or weekends as needed
Employee Benefits
Medical, Dental, and Vision Insurance
Generous Paid Time Off (PTO) and Holidays
Professional Development Support
Equal Employment Opportunity & Reasonable Accommodations
The organization provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor or Human Resources. Requests will be evaluated on a case‑by‑case basis to ensure equal employment opportunities.
ARS also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.
#J-18808-Ljbffr