Global IT Operations Leader - Helpdesk & Automation

Catapult Solutions Group is seeking a Corporate IT Operations Manager to oversee the IT operations team, lead a distributed staff across multiple time zones, and ensure effective resolution of technical issues. The role demands a blend of technical expertise and managerial capabilities. Responsibilities include project management, vendor relations, and team development. The candidate should possess strong leadership in IT management, knowledge of IT tools like Microsoft Entra AD and ServiceNow, along with a focus on customer excellence. This is an office-based position located in Addison, Texas.
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