Cocktail Server

## Description### **Q CASINO + RESORT Cocktail Server****BASIC FUNCTION**Serve or drinks to guests, ensuring guest satisfaction.**ORGANIZATIONAL RELATIONSHIPS*** Reports to: Food & Beverage Supervisor* Supervises: N/A**HOURS OF WORK*** Monday - 8:00 AM - 4:00 PM* Tuesday - Off* Wednesday - Off* Thursday - 3:00 PM - 10:00 PM* Friday - 6:00 PM - 12:00 AM* Saturday - Off* Sunday - 8:00 AM - 3:00 PM**SPECIFIC DUTIES AND RESPONSIBILITIES*** Greet guests.* Take drink orders.* Provide prompt and proper service.* Enter drink orders into POS system.* Service customers with refills.* Responsible for personal money caddy on each shift, must balance out.* Collect money from customers.* Clean coffee station at bar.* Observe alcohol consumption of customers.* Comply with IRGC and Q Casino rules.* Clean all work areas.* Run Micros reports at end of each shift and balance money.* Other duties as assigned.**EDUCATION, TRAINING AND EXPERIENCE*** No formal education required.* 6 months prior waitstaff experience preferred.**STANDARDS OF PERFORMANCE*** Constantly rotate through section, assisting guests.* Basic knowledge of POS system.* Keep guests satisfied by providing service.* Basic reading and writing skills.* Knowledge of alcoholic items.* Knowledge of drink price list.**MENTAL AND PHYSICAL REQUIREMENTS*** Lifting up to 10 lbs.* Walking for long periods of time* Standing for long periods of time* Talking, hearing**WORKING ENVIRONMENT AND CONDITIONS*** Inside work* Occasional outside work* Exposure to cigarette smoke* Exposure to cleaning solutions* Exposure to loud noises.**EQUIPMENT AND TOOLS*** General office equipment including, but not limited to:* Other* Coffee machine* POS
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