SERVICE ADVISOR
Jim Taylor Chevrolet, L.l.c., Ruston, LA, United States
Service Advisor
Jim Taylor Auto Group
Jim Taylor Auto Group is looking for a full‑time Service Advisor to join our team. We are looking for someone who can deliver an outstanding customer experience while keeping the service process organized, efficient, and professional.
This is a great opportunity for someone who is confident with people, strong in communication, calm under pressure, and motivated to succeed. The right candidate enjoys building trust, solving problems, and helping customers understand their vehicle needs.
Job Type:
Full‑Time
Pay:
Performance‑based pay with bonus opportunities for motivated team members
Benefits
Medical, Dental, and Vision Insurance
Disability & Life Insurance
401(k) Retirement Plan
Paid Vacation and 5 Paid Holidays
Free Medical Clinic Access
Free Mental & Physical Therapy Services
Free Access to a Nutritionist
Employee Discount Program
Ongoing Training & Career Development Opportunities
Employee Referral Bonuses
Fun Employee Appreciation Events
Qualifications
2+ years of customer service experience
High school diploma or equivalent
Excellent Customer Service
Basic computer competencies
Valid driver’s license and clean driving record
Automotive or sales experience preferred
Strong communication and relationship‑building skills
Confidence in presenting recommendations in a professional manner
Attention to detail and strong follow‑through
Team‑oriented attitude with a strong work ethic
Professionalism, urgency, and a customer‑first mindset
Responsibilities
Greet customers promptly and professionally
Listen to customer concerns and help determine service needs
Prepare and manage repair orders, estimates, and approvals
Communicate service recommendations, timelines, and updates clearly
Coordinate with technicians and service team to ensure smooth workflow
Follow up with customers to ensure satisfaction
Maintain accurate records and support high customer service standards
Core Values in Action
Dedication —
following through from write‑up to delivery and staying engaged until the job is done right
Responsibility —
owning communication, documentation, and customer expectations from start to finish
Initiative —
checking on repair status before the customer asks and stepping in before issues grow
Value —
giving honest recommendations and helping customers make informed decisions
Empathy —
treating every customer with patience, respect, and understanding, especially in stressful situations
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr
Jim Taylor Auto Group
Jim Taylor Auto Group is looking for a full‑time Service Advisor to join our team. We are looking for someone who can deliver an outstanding customer experience while keeping the service process organized, efficient, and professional.
This is a great opportunity for someone who is confident with people, strong in communication, calm under pressure, and motivated to succeed. The right candidate enjoys building trust, solving problems, and helping customers understand their vehicle needs.
Job Type:
Full‑Time
Pay:
Performance‑based pay with bonus opportunities for motivated team members
Benefits
Medical, Dental, and Vision Insurance
Disability & Life Insurance
401(k) Retirement Plan
Paid Vacation and 5 Paid Holidays
Free Medical Clinic Access
Free Mental & Physical Therapy Services
Free Access to a Nutritionist
Employee Discount Program
Ongoing Training & Career Development Opportunities
Employee Referral Bonuses
Fun Employee Appreciation Events
Qualifications
2+ years of customer service experience
High school diploma or equivalent
Excellent Customer Service
Basic computer competencies
Valid driver’s license and clean driving record
Automotive or sales experience preferred
Strong communication and relationship‑building skills
Confidence in presenting recommendations in a professional manner
Attention to detail and strong follow‑through
Team‑oriented attitude with a strong work ethic
Professionalism, urgency, and a customer‑first mindset
Responsibilities
Greet customers promptly and professionally
Listen to customer concerns and help determine service needs
Prepare and manage repair orders, estimates, and approvals
Communicate service recommendations, timelines, and updates clearly
Coordinate with technicians and service team to ensure smooth workflow
Follow up with customers to ensure satisfaction
Maintain accurate records and support high customer service standards
Core Values in Action
Dedication —
following through from write‑up to delivery and staying engaged until the job is done right
Responsibility —
owning communication, documentation, and customer expectations from start to finish
Initiative —
checking on repair status before the customer asks and stepping in before issues grow
Value —
giving honest recommendations and helping customers make informed decisions
Empathy —
treating every customer with patience, respect, and understanding, especially in stressful situations
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr