Administrative Assistant
Datamax Inc, Tyler, TX, United States
Administrative Assistant
We are seeking a detail-oriented Administrative Assistant to support daily office operations and deliver excellent customer service. This role plays a key part in maintaining accurate records, supporting sales and operations processes, and assisting with accounts receivable follow-up. The ideal candidate is organized, proactive, and comfortable communicating with both internal teams and customers.
Responsibilities:
Answer and route inbound phone calls in a professional and timely manner
Respond to customer inquiries, resolve issues, or escalate as appropriate
Maintain and update customer records in CRM and ERP systems
Process sales orders accurately and efficiently
Verify and manage documentation, including maintenance agreements, leases, and supplements
Generate and distribute reports for management
Assist with accounts receivable follow-up on past-due accounts
Support the sales team by preparing partnership review materials for customer presentations
Provide general administrative support to ensure smooth and efficient office operations
Qualifications:
Previous experience in an administrative, customer service, or office support role
Strong organizational skills with the ability to prioritize and manage multiple tasks
Excellent written and verbal communication skills
High attention to detail and accuracy
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with CRM and/or ERP systems preferred
Ability to build professional relationships with customers and team members
Positive, team-oriented attitude with a willingness to learn
Valid driver's license and insurability (if required for the role)
Comfortable with data entry and general computer use
Benefits:
Medical / Dental / Vision Insurance
401k / Profit Sharing
Short-Term and Long-Term Disability
FMLA
Group Life Insurance
PTO / Paid Holidays
Educational Assistance
Employee Assistance Program
Datamax of Texas is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate against applicants or employees on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.
We are seeking a detail-oriented Administrative Assistant to support daily office operations and deliver excellent customer service. This role plays a key part in maintaining accurate records, supporting sales and operations processes, and assisting with accounts receivable follow-up. The ideal candidate is organized, proactive, and comfortable communicating with both internal teams and customers.
Responsibilities:
Answer and route inbound phone calls in a professional and timely manner
Respond to customer inquiries, resolve issues, or escalate as appropriate
Maintain and update customer records in CRM and ERP systems
Process sales orders accurately and efficiently
Verify and manage documentation, including maintenance agreements, leases, and supplements
Generate and distribute reports for management
Assist with accounts receivable follow-up on past-due accounts
Support the sales team by preparing partnership review materials for customer presentations
Provide general administrative support to ensure smooth and efficient office operations
Qualifications:
Previous experience in an administrative, customer service, or office support role
Strong organizational skills with the ability to prioritize and manage multiple tasks
Excellent written and verbal communication skills
High attention to detail and accuracy
Proficiency in Microsoft Office (Word, Excel, Outlook)
Experience with CRM and/or ERP systems preferred
Ability to build professional relationships with customers and team members
Positive, team-oriented attitude with a willingness to learn
Valid driver's license and insurability (if required for the role)
Comfortable with data entry and general computer use
Benefits:
Medical / Dental / Vision Insurance
401k / Profit Sharing
Short-Term and Long-Term Disability
FMLA
Group Life Insurance
PTO / Paid Holidays
Educational Assistance
Employee Assistance Program
Datamax of Texas is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate against applicants or employees on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic in accordance with applicable laws.