Guest Relations Staff

Northgate Resorts - - Responsibilities: Provide guidance and explain service options to accommodate guest needs; Be the first point-of-contact for guests' arrival by checking them in and escorting them to their lodging or RV site; Upsell ancillary sales (firewood, ice, golf carts, etc.) and deliver or provide guests promptly; Enforce park rules, including quiet hours; Engage with guests to foster a relationship with the guests, and to communicate and follow-through on any guest requests