Service Supervisor - Spectra Parks
Nicsa, Austin, TX, United States
Service Supervisor – Spectra Parks
Location:
Austin, Texas
Posted:
19-Apr-26
Type:
Full Time
Salary:
$35.00 – $38.00 per hour
Company Overview
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets worldwide.
Job Description Summary
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
Responsibilities
Assist and complete work orders generated from resident requests, diagnose the source of defects or problems, and make repairs in accordance with established policies, procedures, safety standards, and code requirements.
Oversee and complete the make‑ready process for vacant apartment homes, including pre‑move‑out inspection, creating a punch list of maintenance work needed, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop standards for the cleanliness and overall appearance of the community, including grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other common areas.
Periodically inspect work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans.
Periodically inspect work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budgetary guidelines.
Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing the budget for regular repair, maintenance, and capital projects.
Support cost‑cutting and expense‑control programs by fixing rather than replacing parts when possible and practicing correct use of tools and equipment.
Conduct regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current, and keep up to date on OSHA and other safety regulations.
Demonstrate customer service skills by treating residents and others with respect, answering questions, responding to complaints sensitively, and handling work orders with efficiency and urgency.
Qualifications
High school diploma, GED, or related experience and training.
Experience in property maintenance, building maintenance, or related trade.
Must provide own hand tools unless prohibited by state law and be knowledgeable in the safe use and maintenance of hand tools, power tools, moving aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other contacts.
Ability to read, write, and communicate effectively and serve as first point of contact for internal team members and visitors.
Proficiency with internet, word processing, spreadsheets, and database programs; property management system experience preferred.
Mathematical skills for basic arithmetic and financial document review.
Specialized Skills
EPA certifications Type I and II or Universal, and additional certifications as required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Travel / Physical Demands
Must be able to stand, walk, sit for extended periods, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Must work inside and outside in all weather conditions.
Must be able to push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance.
Local routine travel may be required for meetings, training, or other duties.
Must work a flexible schedule, including calls during evenings, weekends, and holidays.
Additional Compensation
Corporate Positions: Eligible for quarterly or annual bonus program based on individual and company performance.
On-site Property Positions: Eligible for weekly, monthly, and/or quarterly bonus programs.
Benefits
Competitive medical, dental, vision, and disability & life insurance.
Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays; birthday off after 1 year of service and additional vacation accrues with tenure.
On-site housing discount available to eligible employees.
6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with company match up to 6% after 6 months of service.
Paid parental leave and fertility benefit reimbursement up to $10,000.
Employee assistance program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program.
Equal Opportunity Employer
Greystar will consider for employment qualified applicants with arrest and conviction records.
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Location:
Austin, Texas
Posted:
19-Apr-26
Type:
Full Time
Salary:
$35.00 – $38.00 per hour
Company Overview
Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 250 markets worldwide.
Job Description Summary
This role oversees and performs technical and mechanical work that ensures the inside and external buildings, ground, amenities, and common areas of the community meet the Company's standards for cleanliness, appearance, safety, and overall functionality.
Responsibilities
Assist and complete work orders generated from resident requests, diagnose the source of defects or problems, and make repairs in accordance with established policies, procedures, safety standards, and code requirements.
Oversee and complete the make‑ready process for vacant apartment homes, including pre‑move‑out inspection, creating a punch list of maintenance work needed, scheduling vendors and contractors, obtaining supplies, completing maintenance tasks, and inspecting completed work.
Develop standards for the cleanliness and overall appearance of the community, including grounds, amenities, building exteriors, unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other common areas.
Periodically inspect work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans.
Periodically inspect work performed by contractors, vendors, and other service providers to verify that the work, materials, and services meet quality standards, scope, and specifications.
Maintain adequate inventory of spare parts and maintenance materials, and work with the Community Manager to order supplies and tools within budgetary guidelines.
Complete monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.
Assist the Community Manager in developing the budget for regular repair, maintenance, and capital projects.
Support cost‑cutting and expense‑control programs by fixing rather than replacing parts when possible and practicing correct use of tools and equipment.
Conduct regularly scheduled Greystar safety meetings, ensure all MSDS sheets are current, and keep up to date on OSHA and other safety regulations.
Demonstrate customer service skills by treating residents and others with respect, answering questions, responding to complaints sensitively, and handling work orders with efficiency and urgency.
Qualifications
High school diploma, GED, or related experience and training.
Experience in property maintenance, building maintenance, or related trade.
Must provide own hand tools unless prohibited by state law and be knowledgeable in the safe use and maintenance of hand tools, power tools, moving aids, mechanical equipment, and measuring devices.
Ability to apply logical thinking to define and correct problems.
Proficiency in customer service and interpersonal communication skills to effectively interact with residents, clients, team members, and other contacts.
Ability to read, write, and communicate effectively and serve as first point of contact for internal team members and visitors.
Proficiency with internet, word processing, spreadsheets, and database programs; property management system experience preferred.
Mathematical skills for basic arithmetic and financial document review.
Specialized Skills
EPA certifications Type I and II or Universal, and additional certifications as required by state and local jurisdictions.
Valid driver’s license to operate a golf cart on the property, if applicable.
Travel / Physical Demands
Must be able to stand, walk, sit for extended periods, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Must work inside and outside in all weather conditions.
Must be able to push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance.
Local routine travel may be required for meetings, training, or other duties.
Must work a flexible schedule, including calls during evenings, weekends, and holidays.
Additional Compensation
Corporate Positions: Eligible for quarterly or annual bonus program based on individual and company performance.
On-site Property Positions: Eligible for weekly, monthly, and/or quarterly bonus programs.
Benefits
Competitive medical, dental, vision, and disability & life insurance.
Generous paid time off: 15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays; birthday off after 1 year of service and additional vacation accrues with tenure.
On-site housing discount available to eligible employees.
6-week paid sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with company match up to 6% after 6 months of service.
Paid parental leave and fertility benefit reimbursement up to $10,000.
Employee assistance program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program.
Equal Opportunity Employer
Greystar will consider for employment qualified applicants with arrest and conviction records.
#J-18808-Ljbffr