Business Development Manager
Pflugerville ISD, Tulsa, OK, United States
Servpro Team Jones is hiring a
Business Development Executive .
Benefits
401(k)
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Health insurance
Training & development
Vision insurance
Key Responsibilities
The primary responsibility of a Restoration Business Development Executive is the negotiation and execution of formal service agreements. These contracts solidify the relationship between the restoration firm and the client, ensuring that the firm is the first point of contact when a disaster strikes.
Emergency Response Agreements (ERAs)
For commercial clients and property managers, BDEs focus on securing Emergency Response Agreements (ERAs), sometimes referred to as Master Service Agreements (MSAs) or Contingency Plans. An ERA is a pre‑determined contract that establishes the restoration company as the priority responder for a commercial property in the event of a disaster.
The BDE’s responsibility is to educate property owners and facility managers on the value of proactive disaster planning. By signing an ERA, clients benefit from priority response times, pre‑approved pricing structures, and minimized business disruption.
Sales Pipeline and CRM Management
Effective business development requires meticulous tracking and organization. BDEs are responsible for managing the entire sales pipeline, from initial prospecting to contract execution and ongoing account management.
Utilizing Customer Relationship Management (CRM) software (such as Dash, Salesforce, or specialized restoration CRMs) is a daily requirement. BDEs must maintain accurate, detailed notes on client preferences, track the progress of leads, and log all networking activities.
They are often required to submit detailed weekly activity reports outlining visits, meetings, and progress toward specific revenue goals.
Account Management and Client Retention
The responsibilities of a BDE do not end once a service agreement is signed or a referral is received. Ongoing account management is crucial to ensure client satisfaction and secure repeat business. BDEs serve as the primary account manager, acting as a bridge between the client and the internal operations and estimating teams.
Summary of Core Competencies
B2B Sales Expertise:
Proven ability to navigate long sales cycles, negotiate contracts, and close deals with commercial entities and insurance carriers.
Industry Knowledge:
Understanding of property damage restoration processes, construction terminology, and estimating software (e.g., Xactimate).
Strategic Planning:
Capability to develop geographic routing plans, target high‑value verticals, and create actionable business development strategies.
Interpersonal Skills:
Exceptional communication, relationship‑building, and conflict‑resolution skills to inspire loyalty and trust among referral partners.
Position Requirements
Bachelor’s degree in marketing or business or equivalent experience preferred.
A minimum of 5 years of direct sales experience.
Strong process and results‑driven attitude.
Experience in the cleaning, restoration, or insurance industry is preferred.
Skills / Physical Demands / Competencies
Ability to successfully complete a background check subject to applicable law.
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Business Development Executive .
Benefits
401(k)
401(k) matching
Bonus based on performance
Company car
Competitive salary
Dental insurance
Health insurance
Training & development
Vision insurance
Key Responsibilities
The primary responsibility of a Restoration Business Development Executive is the negotiation and execution of formal service agreements. These contracts solidify the relationship between the restoration firm and the client, ensuring that the firm is the first point of contact when a disaster strikes.
Emergency Response Agreements (ERAs)
For commercial clients and property managers, BDEs focus on securing Emergency Response Agreements (ERAs), sometimes referred to as Master Service Agreements (MSAs) or Contingency Plans. An ERA is a pre‑determined contract that establishes the restoration company as the priority responder for a commercial property in the event of a disaster.
The BDE’s responsibility is to educate property owners and facility managers on the value of proactive disaster planning. By signing an ERA, clients benefit from priority response times, pre‑approved pricing structures, and minimized business disruption.
Sales Pipeline and CRM Management
Effective business development requires meticulous tracking and organization. BDEs are responsible for managing the entire sales pipeline, from initial prospecting to contract execution and ongoing account management.
Utilizing Customer Relationship Management (CRM) software (such as Dash, Salesforce, or specialized restoration CRMs) is a daily requirement. BDEs must maintain accurate, detailed notes on client preferences, track the progress of leads, and log all networking activities.
They are often required to submit detailed weekly activity reports outlining visits, meetings, and progress toward specific revenue goals.
Account Management and Client Retention
The responsibilities of a BDE do not end once a service agreement is signed or a referral is received. Ongoing account management is crucial to ensure client satisfaction and secure repeat business. BDEs serve as the primary account manager, acting as a bridge between the client and the internal operations and estimating teams.
Summary of Core Competencies
B2B Sales Expertise:
Proven ability to navigate long sales cycles, negotiate contracts, and close deals with commercial entities and insurance carriers.
Industry Knowledge:
Understanding of property damage restoration processes, construction terminology, and estimating software (e.g., Xactimate).
Strategic Planning:
Capability to develop geographic routing plans, target high‑value verticals, and create actionable business development strategies.
Interpersonal Skills:
Exceptional communication, relationship‑building, and conflict‑resolution skills to inspire loyalty and trust among referral partners.
Position Requirements
Bachelor’s degree in marketing or business or equivalent experience preferred.
A minimum of 5 years of direct sales experience.
Strong process and results‑driven attitude.
Experience in the cleaning, restoration, or insurance industry is preferred.
Skills / Physical Demands / Competencies
Ability to successfully complete a background check subject to applicable law.
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