
Program Operations Specialist 1
NYS Office for People With Developmental Disabilities, Schenectady, NY, United States
Duties Description
POSITION DESCRIPTION: This position will be in the Service Access Program Implementation, Service Access Regional Field Offices and is essential to the Health and Safety of the Individuals served and ensures that the Voluntary Agency Providers receive necessary support in administration of the OPWDD Housing Subsidy Program throughout all 18 Counties in Region 3. Although this position is based out of the Hudson Valley District, programmatic responsibilities may entail duties throughout all of Region 3 based on operational needs of the unit.
Primary Duties and Responsibilities
Provide support to the Housing Team as a Housing Liaison with the Non‑Certified Housing (Housing Subsidy) Team.
Serve as a member of the Regional Office providing the full range of services to individuals and families.
Participate in activities such as screening and/or assessing individuals psychosocial needs, strengths, and limitations.
Assist with reviewing and assessing an individual’s need for OPWDD services and supports.
Communicate with key stakeholders, including staff in various departments in the Regional Office, Central Office, Care Management Agencies and Voluntary Provider Agencies.
Serve as a liaison between the Regional Office and the individuals/families we serve, along with provider agencies and other referring entities.
Attend and participate in housing‑related meetings, telephone conference calls and video conferences.
Assist with reviewing and processing incoming housing subsidy applications in addition to other housing tasks as defined and outlined by the OPWDD Housing ADM.
Additional duties may be assigned to support Regional Office operations.
Other duties as assigned.
Minimum Qualifications
Program Operations Specialist Trainee 1, NS (equivalent to SG‑14):
A bachelor’s degree in a human services field.
Program Operations Specialist Trainee 2, NS (equivalent to SG‑16):
A bachelor’s degree in a human services field and one year of experience in a federal or state certified human service program, which must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.
Program Operations Specialist 1, SG‑18:
A bachelor’s degree in a human services field and two years of experience in a federal or state certified human service program. One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.
COMPETITIVE:
Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title.
Substitution:
A Juris Doctor, master’s or higher degree in a related field can substitute for one year of specialized experience.
TRANSFER:
Candidates must have one year of permanent competitive or 55‑b/c status in the posted title and be eligible for lateral transfer; or be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
55 B/C Qualifications
Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.
Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary).
Have a current Eligibility Letter from the NYS Department of Civil Service and be able to provide it to the Human Resources Office upon request.
Additional Comments
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non‑competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title. At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non‑competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status. Appointments may also be made at the Program Operations Specialist Trainee levels. Candidates hired at the entry‑level title (Program Operations Specialist Trainee 1) may be advanced to the full‑performance level (Program Operations Specialist 1) following satisfactory completion of two‑years of service.
Salary and Benefits
Program Operations Specialist Trainee 1:
$53,764*
Program Operations Specialist Trainee 2:
$59,994*
Program Operations Specialist 1:
$66,951* – $85,138*
Employees who are currently a New York State employee in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 or 52.6 of the Civil Service Law may be appointed to this title as a permanent competitive employee.
The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.
Preference will be given to OPWDD employees impacted by closures.
All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
Employees on long‑term leave may bid on positions but must be able to report to work within fourteen days and be able to perform the essential functions of their positions with or without reasonable accommodation.
Employees who need a reasonable accommodation should contact the Reasonable Accommodation Unit at (518) 486‑7222 or email accommodationrequests@opwdd.ny.gov.
Benefits: Health Care Coverage; Paid Holidays; Paid Vacation; Paid Personal Leave; Paid Sick Leave; Professional Leave; Health Care Spending Account; Dependent Care Advantage Account; Employee Assistance Program (EAP); Life and Disability Insurance; New York State Deferred Compensation Plan.
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.
OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self‑expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
***All people with disabilities are encouraged to apply***
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POSITION DESCRIPTION: This position will be in the Service Access Program Implementation, Service Access Regional Field Offices and is essential to the Health and Safety of the Individuals served and ensures that the Voluntary Agency Providers receive necessary support in administration of the OPWDD Housing Subsidy Program throughout all 18 Counties in Region 3. Although this position is based out of the Hudson Valley District, programmatic responsibilities may entail duties throughout all of Region 3 based on operational needs of the unit.
Primary Duties and Responsibilities
Provide support to the Housing Team as a Housing Liaison with the Non‑Certified Housing (Housing Subsidy) Team.
Serve as a member of the Regional Office providing the full range of services to individuals and families.
Participate in activities such as screening and/or assessing individuals psychosocial needs, strengths, and limitations.
Assist with reviewing and assessing an individual’s need for OPWDD services and supports.
Communicate with key stakeholders, including staff in various departments in the Regional Office, Central Office, Care Management Agencies and Voluntary Provider Agencies.
Serve as a liaison between the Regional Office and the individuals/families we serve, along with provider agencies and other referring entities.
Attend and participate in housing‑related meetings, telephone conference calls and video conferences.
Assist with reviewing and processing incoming housing subsidy applications in addition to other housing tasks as defined and outlined by the OPWDD Housing ADM.
Additional duties may be assigned to support Regional Office operations.
Other duties as assigned.
Minimum Qualifications
Program Operations Specialist Trainee 1, NS (equivalent to SG‑14):
A bachelor’s degree in a human services field.
Program Operations Specialist Trainee 2, NS (equivalent to SG‑16):
A bachelor’s degree in a human services field and one year of experience in a federal or state certified human service program, which must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.
Program Operations Specialist 1, SG‑18:
A bachelor’s degree in a human services field and two years of experience in a federal or state certified human service program. One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.
COMPETITIVE:
Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title.
Substitution:
A Juris Doctor, master’s or higher degree in a related field can substitute for one year of specialized experience.
TRANSFER:
Candidates must have one year of permanent competitive or 55‑b/c status in the posted title and be eligible for lateral transfer; or be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.
55 B/C Qualifications
Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.
Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary).
Have a current Eligibility Letter from the NYS Department of Civil Service and be able to provide it to the Human Resources Office upon request.
Additional Comments
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non‑competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title. At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non‑competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status. Appointments may also be made at the Program Operations Specialist Trainee levels. Candidates hired at the entry‑level title (Program Operations Specialist Trainee 1) may be advanced to the full‑performance level (Program Operations Specialist 1) following satisfactory completion of two‑years of service.
Salary and Benefits
Program Operations Specialist Trainee 1:
$53,764*
Program Operations Specialist Trainee 2:
$59,994*
Program Operations Specialist 1:
$66,951* – $85,138*
Employees who are currently a New York State employee in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 or 52.6 of the Civil Service Law may be appointed to this title as a permanent competitive employee.
The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.
Preference will be given to OPWDD employees impacted by closures.
All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
Employees on long‑term leave may bid on positions but must be able to report to work within fourteen days and be able to perform the essential functions of their positions with or without reasonable accommodation.
Employees who need a reasonable accommodation should contact the Reasonable Accommodation Unit at (518) 486‑7222 or email accommodationrequests@opwdd.ny.gov.
Benefits: Health Care Coverage; Paid Holidays; Paid Vacation; Paid Personal Leave; Paid Sick Leave; Professional Leave; Health Care Spending Account; Dependent Care Advantage Account; Employee Assistance Program (EAP); Life and Disability Insurance; New York State Deferred Compensation Plan.
Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.
Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.
OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self‑expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
***All people with disabilities are encouraged to apply***
#J-18808-Ljbffr