Patient Access Representative I- Mount Sinai Brooklyn - Surgical Services - Part
Mount Sinai Health System, New York, NY, United States
Job Description
Obtains complete and accurate demographic and insurance data by interviewing the patient over the telephone and entering information in the Eagle System. Answers phones efficiently, providing timely, and courteous access into the system.
Qualifications
High School Diploma or Equivalency
Must have knowledge of Epic Optime and Onbase surgical scheduling systems.
Knowledge of Surgical scheduling, indexing and presurgical testing appointments.
Familiar with the third‑party Insurance verification process and regulations.
Computer skills required
Collective bargaining unit: SEIU 1199-MSB
Responsibilities
Listens closely to all the customers’ requests and concerns and follow through appropriately.
Verifies the patient’s insurance coverage and, if necessary, secures additional information from the physician or patient; evaluates patients Medicaid status (if appropriate).
Copies and distributes OR schedule to designated areas.
Notifies patient/physician of insurance pre‑certification requirements.
Notifies appropriate areas of all cancellations of admissions, surgeries, and pre‑testing.
Computer literacy and knowledge a must.
Consistent accuracy in data entry a must.
Refs to Supervisor on all the cases that do not meet BIMC standards for patient access clearance.
Demonstrate an ability to organize and achieve quality performance in new routines, procedures, and skill.
Demonstrate an ability to assemble and maintain records appropriately in order to increase the overall efficiency to maximum potential.
Consistently demonstrates the ability to recognize, establish and deal with priorities.
Maintains accurate filing system for pre‑admissions, admissions, and ambulatory surgery materials.
Possesses knowledge of third‑party insurance requirements as relates to in‑patient, ambulatory surgery admissions.
Processes and submits completed accounts on a timely basis according to the departmental needs as required.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.
Compensation Statement
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $30.5129 - $32.6802 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
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Obtains complete and accurate demographic and insurance data by interviewing the patient over the telephone and entering information in the Eagle System. Answers phones efficiently, providing timely, and courteous access into the system.
Qualifications
High School Diploma or Equivalency
Must have knowledge of Epic Optime and Onbase surgical scheduling systems.
Knowledge of Surgical scheduling, indexing and presurgical testing appointments.
Familiar with the third‑party Insurance verification process and regulations.
Computer skills required
Collective bargaining unit: SEIU 1199-MSB
Responsibilities
Listens closely to all the customers’ requests and concerns and follow through appropriately.
Verifies the patient’s insurance coverage and, if necessary, secures additional information from the physician or patient; evaluates patients Medicaid status (if appropriate).
Copies and distributes OR schedule to designated areas.
Notifies patient/physician of insurance pre‑certification requirements.
Notifies appropriate areas of all cancellations of admissions, surgeries, and pre‑testing.
Computer literacy and knowledge a must.
Consistent accuracy in data entry a must.
Refs to Supervisor on all the cases that do not meet BIMC standards for patient access clearance.
Demonstrate an ability to organize and achieve quality performance in new routines, procedures, and skill.
Demonstrate an ability to assemble and maintain records appropriately in order to increase the overall efficiency to maximum potential.
Consistently demonstrates the ability to recognize, establish and deal with priorities.
Maintains accurate filing system for pre‑admissions, admissions, and ambulatory surgery materials.
Possesses knowledge of third‑party insurance requirements as relates to in‑patient, ambulatory surgery admissions.
Processes and submits completed accounts on a timely basis according to the departmental needs as required.
Equal Opportunity Employer
The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported.
Compensation Statement
Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $30.5129 - $32.6802 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.
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