TWF: APPOINTMENT COORDINATOR
Auto Inc, Wichita Falls, TX, United States
TWF: Appointment Coordinator
Toyota of Wichita Falls - Wichita Falls, TX 76310
Coordinate appointments for new and current customers to help maintain business in the Service Department.
Essential Functions
Answer incoming phone calls and schedule appointments for vehicle maintenance and repairs
Initiate outgoing phone calls to customers for follow-up, schedule confirmations, and status updates for their vehicles
Greet customers and offer assistance
Coordinate with the staff to assist with the customer's vehicle needs
Miscellaneous administrative tasks
Pre-Hire Requirements
Valid TX DL and acceptable driving record, acceptable background review, and negative drug screen
Education and Experience Required
High school diploma or the equivalent
Basic math, reading and writing skills
Must be able to apply common sense understanding to carry out instruction furnished in written or oral diagrammatic form
Must be able to deal with problems involving several concrete variables in or from standardized situations
Strong mental aptitude
Strong verbal communication skills
Strong personal initiative
Ability to use a computer and 10 key calculator
Physical Requirements: Frequent standing, walking, sitting, grasping/gripping, writing/typing, finger dexterity, working in a confined space, eye/hand/foot coordination, hearing, speaking and vision (beyond arms length).
Occasionally bending/stooping/squatting, climbing stairs/ladders, pushing/pulling, reaching above shoulders and lift/carry 1-25lbs.
The employee will work indoors or outdoors in a professional auto shop office environment.
While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.
Toyota of Wichita Falls - Wichita Falls, TX 76310
Coordinate appointments for new and current customers to help maintain business in the Service Department.
Essential Functions
Answer incoming phone calls and schedule appointments for vehicle maintenance and repairs
Initiate outgoing phone calls to customers for follow-up, schedule confirmations, and status updates for their vehicles
Greet customers and offer assistance
Coordinate with the staff to assist with the customer's vehicle needs
Miscellaneous administrative tasks
Pre-Hire Requirements
Valid TX DL and acceptable driving record, acceptable background review, and negative drug screen
Education and Experience Required
High school diploma or the equivalent
Basic math, reading and writing skills
Must be able to apply common sense understanding to carry out instruction furnished in written or oral diagrammatic form
Must be able to deal with problems involving several concrete variables in or from standardized situations
Strong mental aptitude
Strong verbal communication skills
Strong personal initiative
Ability to use a computer and 10 key calculator
Physical Requirements: Frequent standing, walking, sitting, grasping/gripping, writing/typing, finger dexterity, working in a confined space, eye/hand/foot coordination, hearing, speaking and vision (beyond arms length).
Occasionally bending/stooping/squatting, climbing stairs/ladders, pushing/pulling, reaching above shoulders and lift/carry 1-25lbs.
The employee will work indoors or outdoors in a professional auto shop office environment.
While this list is intended to be an accurate reflection of the current job, this is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. The company reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments). Be ready and willing to perform additional tasks or duties as needed or requested by management.