Patient Registration (Indianapolis)
TEKsystems, Indianapolis, IN, United States
Overview
We're seeking compassionate, tech‑savvy individuals to serve as the first point of contact for patients across Emergency, Outpatient/Clinic, and Inpatient settings. The primary goal in all areas is to deliver an exceptional, welcoming patient experience.
Emergency Department Responsibilities
Serve as the initial greeter in a 24/7/365 ER environment.
Work rotating 12‑hour shifts (up to 40 hours/week). Example rotation: Week A – Mon, Tue, half‑day Fri, Sat, Sun; Week B – Wed, Thu, half‑day Fri.
Train across multiple registration areas:
Front Triage Desk: Check in walk‑in patients.
Ambulance Bay: Process patients arriving by ambulance or helicopter.
ER Floor: Complete bedside registration with portable devices.
Verify and update demographics, insurance, IDs, and consents in the EMR.
Support self‑pay workflows and Medicare documentation.
Outpatient / Clinic Responsibilities
Greet patients and locate them quickly in the EMR.
Verify and update demographics and insurance with high accuracy.
Support checkout functions: follow‑up scheduling and charge entry.
Answer basic questions regarding lab, pharmacy, or radiology services.
Main Admitting / Inpatient Responsibilities
Provide welcoming, efficient check‑in for various hospital services (lab, radiology, surgery, inpatient admissions).
Verify and update patient demographics and insurance.
Travel to inpatient units as needed for bedside registration.
Assist with general patient inquiries related to hospital services.
Required Qualifications
2+ years of work experience – 1+ year in customer service role.
Strong empathy and compassion.
Passion for helping others.
Strong technology and data‑entry skills.
What's in it for you?
Directly contribute to patient care and meaningful experiences.
Robust benefits, paid training, and reimbursement for passed certifications.
Clear opportunities for career growth and internal mobility.
Job Type & Location
This is a Contract position based out of Indianapolis, IN.
Pay and Benefits
Pay range: $16.00 – $16.00/hr.
Medical, dental & vision.
Critical Illness, Accident, and Hospital.
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available.
Life Insurance (Voluntary Life & AD&D for the employee and dependents).
Short and long‑term disability.
Health Spending Account (HSA).
Transportation benefits.
Employee Assistance Program.
Time Off/Leave (PTO, Vacation or Sick Leave).
Application Deadline
This position is anticipated to close on May 5, 2026.
EEO Statement
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
We're seeking compassionate, tech‑savvy individuals to serve as the first point of contact for patients across Emergency, Outpatient/Clinic, and Inpatient settings. The primary goal in all areas is to deliver an exceptional, welcoming patient experience.
Emergency Department Responsibilities
Serve as the initial greeter in a 24/7/365 ER environment.
Work rotating 12‑hour shifts (up to 40 hours/week). Example rotation: Week A – Mon, Tue, half‑day Fri, Sat, Sun; Week B – Wed, Thu, half‑day Fri.
Train across multiple registration areas:
Front Triage Desk: Check in walk‑in patients.
Ambulance Bay: Process patients arriving by ambulance or helicopter.
ER Floor: Complete bedside registration with portable devices.
Verify and update demographics, insurance, IDs, and consents in the EMR.
Support self‑pay workflows and Medicare documentation.
Outpatient / Clinic Responsibilities
Greet patients and locate them quickly in the EMR.
Verify and update demographics and insurance with high accuracy.
Support checkout functions: follow‑up scheduling and charge entry.
Answer basic questions regarding lab, pharmacy, or radiology services.
Main Admitting / Inpatient Responsibilities
Provide welcoming, efficient check‑in for various hospital services (lab, radiology, surgery, inpatient admissions).
Verify and update patient demographics and insurance.
Travel to inpatient units as needed for bedside registration.
Assist with general patient inquiries related to hospital services.
Required Qualifications
2+ years of work experience – 1+ year in customer service role.
Strong empathy and compassion.
Passion for helping others.
Strong technology and data‑entry skills.
What's in it for you?
Directly contribute to patient care and meaningful experiences.
Robust benefits, paid training, and reimbursement for passed certifications.
Clear opportunities for career growth and internal mobility.
Job Type & Location
This is a Contract position based out of Indianapolis, IN.
Pay and Benefits
Pay range: $16.00 – $16.00/hr.
Medical, dental & vision.
Critical Illness, Accident, and Hospital.
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available.
Life Insurance (Voluntary Life & AD&D for the employee and dependents).
Short and long‑term disability.
Health Spending Account (HSA).
Transportation benefits.
Employee Assistance Program.
Time Off/Leave (PTO, Vacation or Sick Leave).
Application Deadline
This position is anticipated to close on May 5, 2026.
EEO Statement
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr