Service Technician - Bowling Green Towers
NEW EARTH RESIDENTIAL LLC, Bowling Green, KY, United States
Position:
Service Technician
Category:
Non-Exempt (Hourly)
Supervisor:
Community Manager & Service Supervisor
Hours:
Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours).
Physical Demands:
Medium work (exerting 50 lbs. of force occasionally), climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing. Visual acuity to operate hand tools. Subject to weather.
Drug Screens:
Pre-employment, post injury, reasonable suspicion, and possible random screens.
Employee Benefits
Ongoing mentor program for onsite assistance
Compensation includes monthly and quarterly bonuses
Health, vision, dental, and life insurance
401k benefits
30% rent discount
Biannual team celebrations
Paid time off accruing starting at 15 days per year
Monthly virtual and on-site trainings
Qualifications
High school diploma or equivalent required, along with a strong foundation in business principles.
HVAC/R certification (HVAC & Refrigeration) is preferred.
Ability to accurately follow detailed oral and written instructions.
Proven leader committed to delivering exceptional customer service.
Self-motivated individual with the ability to set priorities, manage time effectively, and achieve assigned goals.
Resourceful problem solver capable of addressing unexpected challenges and adapting to changing priorities in a dynamic environment.
Collaborative team player with excellent verbal and written communication skills, strong organizational abilities, and the capacity to work effectively with on-site staff, residents, supervisors, corporate associates, and vendors.
Proficient in English; bilingual candidates are highly encouraged to apply.
Skilled in tracking and managing inventory of materials and parts.
Physically able to lift up to 50 lbs. and handle chemicals safely.
Available for emergency calls during nights and weekends as needed.
Detail-oriented with a strong commitment to assessing and maintaining community common areas and amenities.
Proficient in Outlook, Excel, Word, and various internet applications.
Responsibilities
Residential Standards:
Support general maintenance duties in common areas.
Available for on-call responsibilities as needed.
Ensure timely completion of service requests in occupied apartments according to company and property standards.
Oversee property maintenance, prioritize resident satisfaction and occupancy goals.
Participate in preventive maintenance programs and manage repair of mechanical systems.
Maintain cleanliness of grounds and common areas.
Takes on additional related duties and responsibilities as assigned.
Adhere to all safety protocols.
Provide courteous and friendly service to residents, ensuring a 5-star experience.
Community Inspections and Quality Assurance Review:
Assist and report on inspections and quality assurance review results.
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Service Technician
Category:
Non-Exempt (Hourly)
Supervisor:
Community Manager & Service Supervisor
Hours:
Typical range of hours is based on the community needs and may require weekends and after hour emergency services. Workdays may be adjusted based on community needs. Full Time: 5 days per week, 8 hours per day (average 40 hours).
Physical Demands:
Medium work (exerting 50 lbs. of force occasionally), climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, pushing, pulling, lifting, talking, hearing. Visual acuity to operate hand tools. Subject to weather.
Drug Screens:
Pre-employment, post injury, reasonable suspicion, and possible random screens.
Employee Benefits
Ongoing mentor program for onsite assistance
Compensation includes monthly and quarterly bonuses
Health, vision, dental, and life insurance
401k benefits
30% rent discount
Biannual team celebrations
Paid time off accruing starting at 15 days per year
Monthly virtual and on-site trainings
Qualifications
High school diploma or equivalent required, along with a strong foundation in business principles.
HVAC/R certification (HVAC & Refrigeration) is preferred.
Ability to accurately follow detailed oral and written instructions.
Proven leader committed to delivering exceptional customer service.
Self-motivated individual with the ability to set priorities, manage time effectively, and achieve assigned goals.
Resourceful problem solver capable of addressing unexpected challenges and adapting to changing priorities in a dynamic environment.
Collaborative team player with excellent verbal and written communication skills, strong organizational abilities, and the capacity to work effectively with on-site staff, residents, supervisors, corporate associates, and vendors.
Proficient in English; bilingual candidates are highly encouraged to apply.
Skilled in tracking and managing inventory of materials and parts.
Physically able to lift up to 50 lbs. and handle chemicals safely.
Available for emergency calls during nights and weekends as needed.
Detail-oriented with a strong commitment to assessing and maintaining community common areas and amenities.
Proficient in Outlook, Excel, Word, and various internet applications.
Responsibilities
Residential Standards:
Support general maintenance duties in common areas.
Available for on-call responsibilities as needed.
Ensure timely completion of service requests in occupied apartments according to company and property standards.
Oversee property maintenance, prioritize resident satisfaction and occupancy goals.
Participate in preventive maintenance programs and manage repair of mechanical systems.
Maintain cleanliness of grounds and common areas.
Takes on additional related duties and responsibilities as assigned.
Adhere to all safety protocols.
Provide courteous and friendly service to residents, ensuring a 5-star experience.
Community Inspections and Quality Assurance Review:
Assist and report on inspections and quality assurance review results.
#J-18808-Ljbffr