HR CoordinatorAdministrative Assistant
Nurse Next Door San Mateo, Burlingame, CA, United States
Responsibilities
Recruitment
Follows the Nurse Next Door people system to lead all aspects of recruitment and build a solid people pipeline
Manages all job postings on recruitment portals and web pages
Develops community relationships to drive a strong Caregiver referral network through employment centers, local nursing colleges and other avenues
Hiring
Works in close partnership with the Scheduling and Care Designer team, ensuring staffing levels remain above 25% to deliver continuity of care and avoid client visit cancellations due to lack of staff
Collaborates effectively with Care Designers to match Caregivers to Clients and deliver on our Brand Promise of the perfect match
Oversees administrative policies, procedures and practices to ensure compliance with employment standards and serves as an expert in the local market
Takes a proactive approach in supporting scheduling solutions as needed
Maintains data integrity in the scheduling software
Onboarding
Coordinates and leads the Nurse Next Door Discovery Day
Ensures Caregivers are trained and can efficiently use all Nurse Next Door systems
Leads, implements and ensures 100% adoption of new People programs and special projects as directed
Educates Caregivers on the NPS employee survey, works to achieve the goal of 10 NPS, and acts on feedback to improve the existing experience
Engagement
Champions employee engagement, growth and development opportunities in line with the Year of the Caregiver initiatives
Builds relationships with existing employees to understand career goals and supports the identification of a future career roadmap
End of Employment
Updates Caregiver files and AlayaCare information upon end of employment
Completes End of Employment paperwork for exiting employees
Availability
Part time / Full time
Business Relationships
Reports to the Franchise Partner
Works closely in partnership with Care Designers, Client Care Ambassadors and Care Services Center
Key Metrics
NPS; Client and Employee Score of 10
Ensures staffing levels remain above 25% and zero canceled visits due to lack of available staff
Requirements
Experience recruiting A-Players in a high-volume, fast-growth environment
Minimum three years progressive management experience in operational and/or service delivery
Intentional organization, planning, time management and multitasking skills
Exceptional written and verbal communication skills
Strong computer skills, proficient in G‑Suite: Gmail, Drive, Docs, Calendar
Fluency in languages other than English considered an asset
Background or Criminal Record Check with a Vulnerable Sector Search (updated every five years if continued employment)
Pay and Hours
Pay: $24.00 - $27.00 per hour
Expected hours: 40.0 per week
Benefits
Competitive salary
Paid time off
Training & development
Employee discount
Professional development assistance
Referral program
Schedule
8‑hour shift
Day shift
Evening shift
Monday to Friday
Weekends as needed
Location
Burlingame, CA 94010 – commute and relocation required before starting work
Work Location: In person
#J-18808-Ljbffr
Recruitment
Follows the Nurse Next Door people system to lead all aspects of recruitment and build a solid people pipeline
Manages all job postings on recruitment portals and web pages
Develops community relationships to drive a strong Caregiver referral network through employment centers, local nursing colleges and other avenues
Hiring
Works in close partnership with the Scheduling and Care Designer team, ensuring staffing levels remain above 25% to deliver continuity of care and avoid client visit cancellations due to lack of staff
Collaborates effectively with Care Designers to match Caregivers to Clients and deliver on our Brand Promise of the perfect match
Oversees administrative policies, procedures and practices to ensure compliance with employment standards and serves as an expert in the local market
Takes a proactive approach in supporting scheduling solutions as needed
Maintains data integrity in the scheduling software
Onboarding
Coordinates and leads the Nurse Next Door Discovery Day
Ensures Caregivers are trained and can efficiently use all Nurse Next Door systems
Leads, implements and ensures 100% adoption of new People programs and special projects as directed
Educates Caregivers on the NPS employee survey, works to achieve the goal of 10 NPS, and acts on feedback to improve the existing experience
Engagement
Champions employee engagement, growth and development opportunities in line with the Year of the Caregiver initiatives
Builds relationships with existing employees to understand career goals and supports the identification of a future career roadmap
End of Employment
Updates Caregiver files and AlayaCare information upon end of employment
Completes End of Employment paperwork for exiting employees
Availability
Part time / Full time
Business Relationships
Reports to the Franchise Partner
Works closely in partnership with Care Designers, Client Care Ambassadors and Care Services Center
Key Metrics
NPS; Client and Employee Score of 10
Ensures staffing levels remain above 25% and zero canceled visits due to lack of available staff
Requirements
Experience recruiting A-Players in a high-volume, fast-growth environment
Minimum three years progressive management experience in operational and/or service delivery
Intentional organization, planning, time management and multitasking skills
Exceptional written and verbal communication skills
Strong computer skills, proficient in G‑Suite: Gmail, Drive, Docs, Calendar
Fluency in languages other than English considered an asset
Background or Criminal Record Check with a Vulnerable Sector Search (updated every five years if continued employment)
Pay and Hours
Pay: $24.00 - $27.00 per hour
Expected hours: 40.0 per week
Benefits
Competitive salary
Paid time off
Training & development
Employee discount
Professional development assistance
Referral program
Schedule
8‑hour shift
Day shift
Evening shift
Monday to Friday
Weekends as needed
Location
Burlingame, CA 94010 – commute and relocation required before starting work
Work Location: In person
#J-18808-Ljbffr