Pool Attendant arrow_forward
Wind Creek, Montgomery, AL, United States
Native American Indian Preference in hiring policy is adhered to at all times; Wind Creek Hospitality does not discriminate on the basis of age, disability, gender or religious orientation. Drug Free Workplace Policy.
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.
Job Overview
SHIFT: 8am-4:30pm & 1:30pm-10pm (Shift subject to change based on business needs)
The Pool Attendant is responsible for the pool area cleanliness and sanitation. Includes the greeting of all guests, maintaining cleanliness, ensuring guests are comfortable, assisting guest with towel and chair needs, stocking and preparing pool for guests on a continuous basis. This is a seasonal position.
Purpose
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities
Assists in the cabana rental process
Acts as the Cabana Host for cabana rentals
Monitors wet areas for guest safety
Prepares cabanas for guests as needed
Assists guests with towel distribution and lounge chair set up
Maintains pool by performing necessary housekeeping duties (picking up towels, cups, and trash in all areas)
Controls pool access to registered hotel guests
Upholds pool decor by maintaining the set-up and cleanliness of the area
Properly opens and closes each shift according to Standard Operating Procedures
Works with the other departments to ensure a high level of guest service
Maintains a working knowledge of Wind Creek offerings and special events
Responds to guest requests, complaints or inquiries professionally, courteously and promptly
Provides accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
Maintains a clean, safe, fully stocked and well-organized work area
Develops ability to work without constant direct supervision and remain at assigned post for extended periods of time
Ensures a maximum level of guest service and satisfaction are achieved and maintained
Maintains a positive attitude and contribute to a quality work environment
Regularly attends, participates in and supports training and staff meetings
Assists in all areas of the operation as requested by management
Communicates to management all occurrences involving staff or guests that require attention
Enforces pool rules
Administer pool closing during inclement weather and biohazard
Other duties and responsibilities as assigned
Job Requirements
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Must be eighteen (18) years of age or older
Must be able to swim proficiently; swimming test may be administered
Must be able to lift 75lbs
Must be able to work outside in various and extreme conditions
Must be able to attain CPR certification
Must possess excellent communication skills
Must successfully pass job interview, including a guest service audition
Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, positive demeanor in stressful situations, and attention to detail at all times
Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekend, and holidays to reflect the needs of the facility
Must be detail oriented and have the ability to multi-task
Ability to be efficient and productive in a fast-paced environment
Must have enthusiasm and possess excellent customer service skills
Enjoy working with people and possess a friendly and outgoing personality
Excellent communication and listening skills
Must be a team player
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
#J-18808-Ljbffr
Complaints about the recruitment or selection process for employment should be directed in writing to office of the President and CEO of Wind Creek Hospitality Authority.
Job Overview
SHIFT: 8am-4:30pm & 1:30pm-10pm (Shift subject to change based on business needs)
The Pool Attendant is responsible for the pool area cleanliness and sanitation. Includes the greeting of all guests, maintaining cleanliness, ensuring guests are comfortable, assisting guest with towel and chair needs, stocking and preparing pool for guests on a continuous basis. This is a seasonal position.
Purpose
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.
Value System
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.
Duties and Responsibilities
Assists in the cabana rental process
Acts as the Cabana Host for cabana rentals
Monitors wet areas for guest safety
Prepares cabanas for guests as needed
Assists guests with towel distribution and lounge chair set up
Maintains pool by performing necessary housekeeping duties (picking up towels, cups, and trash in all areas)
Controls pool access to registered hotel guests
Upholds pool decor by maintaining the set-up and cleanliness of the area
Properly opens and closes each shift according to Standard Operating Procedures
Works with the other departments to ensure a high level of guest service
Maintains a working knowledge of Wind Creek offerings and special events
Responds to guest requests, complaints or inquiries professionally, courteously and promptly
Provides accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction
Maintains a clean, safe, fully stocked and well-organized work area
Develops ability to work without constant direct supervision and remain at assigned post for extended periods of time
Ensures a maximum level of guest service and satisfaction are achieved and maintained
Maintains a positive attitude and contribute to a quality work environment
Regularly attends, participates in and supports training and staff meetings
Assists in all areas of the operation as requested by management
Communicates to management all occurrences involving staff or guests that require attention
Enforces pool rules
Administer pool closing during inclement weather and biohazard
Other duties and responsibilities as assigned
Job Requirements
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Must be eighteen (18) years of age or older
Must be able to swim proficiently; swimming test may be administered
Must be able to lift 75lbs
Must be able to work outside in various and extreme conditions
Must be able to attain CPR certification
Must possess excellent communication skills
Must successfully pass job interview, including a guest service audition
Must be able to demonstrate all aspects of hospitality, professionalism, prompt and courteous service, positive demeanor in stressful situations, and attention to detail at all times
Due to the nature of the hospitality industry, team members may be required to work varying schedules, weekend, and holidays to reflect the needs of the facility
Must be detail oriented and have the ability to multi-task
Ability to be efficient and productive in a fast-paced environment
Must have enthusiasm and possess excellent customer service skills
Enjoy working with people and possess a friendly and outgoing personality
Excellent communication and listening skills
Must be a team player
Willing to travel and participate in training as recommended or required
Must have a Tribal Gaming License (or the ability to obtain and maintain a license) as a requirement for this position
Must have willingness and ability to work in a smoke/secondary smoke environment
#J-18808-Ljbffr