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International Student and Scholar Advisor

Independent Educational Consultants Association, Cambridge, MA, United States


Job Description
The International Student and Scholar Advisor provides immigration advising and support in the areas of pre‑arrival guidance, orientation, and cultural adaptation. Advises a population of continuing and incoming international students and scholars on issues relating to immigration; as Designated School Official (DSO) and Alternate Responsible Officer (ARO), ensures institutional and individual compliance with the government regulations by learning, interpreting, and applying regulations and government policies pertaining to F‑1 and J‑1 students; evaluates student and scholar eligibility for issuance of F‑1 and J‑1 visa documents. This position assists with proactive future planning that will effectively anticipate the needs of international students and scholars related to immigration regulations and other support measures.

Job‑Specific Responsibilities

Serve as an Alternate Responsible Officer (ARO) for the J‑1 Exchange Visitor program and as Designated School Official (DSO) for the F‑1 program under the U.S.

Provide immigration advising for students and scholars, including detailed instruction on maintenance of status requirements such as change of status, school transfer, full‑time enrollment, extension of stay, employment, practical training, and reinstatement of status.

Act as Advisor on Call for both students and scholars; answer basic questions concerning visa documents and travel plans; provide travel signatures for F‑1 and J‑1 visa holders with sponsorship from Harvard University; advise on general procedures for obtaining visa documents and maintaining visa status; provide letters for Social Security Number and ITIN.

Manage casework processing for employment‑based visa sponsorships, particularly with J‑1s, H‑1Bs, TNs, O’s and other relevant visa holders.

Establish and maintain cooperative working relationships with faculty, University administrators, student organizations, private and public agencies, and others in committee work; advise student organizations on effective organizational and event management; ensure student safety.

Coordinate and input electronic data into the Student and Exchange Visitor Information System (SEVIS); and work closely with other departments to coordinate data collection and transfer into SEVIS.

Maintain a high sensitivity to diverse cultural needs of students; maintain confidentiality and appropriately handle sensitive communications with employees and external agencies; recognize multicultural value systems and work accordingly; may work with the Title IX office to provide services to students.

Perform other duties as assigned.

Working Conditions

Work is performed in an office setting.

May be required to work nights and weekends.

Physical Requirements

Sitting using near vision for reading and computer use for extended periods of time.

Lifting (approximately 20 to 30 pounds), bending, and other physical exertion.

Qualifications
Basic Qualifications

Bachelor’s degree or equivalent in a job‑related field.

Minimum of 3 years of professional experience in a student services program area, working with international student and scholar populations.

Additional Qualifications and Skills

Supervisory experience.

Knowledge of a foreign language preferred.

Knowledge of Ellucian ISSM/ISD systems preferred.

Ability to work with students, student organizations, colleagues, clients and external organizations.

Excellent communication, analytical, organization and problem‑solving skills.

Experience with SEVIS, and other systems and apps to prepare and process immigration documents and maintain accurate records to comply with regulatory reporting.

Ability to work in a fast‑paced, high‑intensity environment, capable of multi‑tasking.

Ability to interpret and apply program rules and regulations; ability to use initiative and resourcefulness in planning work assignments and in developing program and process improvements.

Ability to obtain factual and interpretative information through interviews; reason logically; collect, analyze, and evaluate data.

Strong written and verbal skills; confidently conduct presentations for students; advise students individually and in groups on routine matters where required.

Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the schools and departments to which assigned.

Must be able to understand, interpret, and enforce departmental and University policies and procedures.

Knowledge of using various computer software systems and applications such as Microsoft Office (Word, Excel, Outlook) and web‑based applications.

Standard Hours/Schedule
35 hours per week.

Visa Sponsorship Information
Harvard University is unable to provide visa sponsorship for this position.

Pre‑Employment Screening
Identity, Education, Criminal, CORI, References.

Other Information
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Work Format Details
This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non‑Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard‑designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges
This position is salary grade level 056. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.

Benefits

Generous paid time off including parental leave.

Medical, dental, and vision health insurance coverage starting on day one.

Retirement plans with university contributions.

Wellbeing and mental health resources.

Support for families and caregivers.

Professional development opportunities including tuition assistance and reimbursement.

Commuter benefits, discounts and campus perks.

EEO/Non‑Discrimination Commitment Statement
Harvard University is committed to equal opportunity and non‑discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes. Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non‑discrimination policy. Harvard's equal employment opportunity policy and non‑discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.

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