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Banquet Server (On-Call) - Washington Hilton

Hilton Worldwide, Inc., Washington, District of Columbia, United States


Banquet Server (On-Call)
Job Number: HOT0CHRL

Work Locations
Washington Hilton, 1919 Connecticut Ave, N.W., Washington, 20009

The historic Washington Hilton is seeking an On-Call Banquet Server to assist their events team. This 1107-room property is located within blocks of Dupont Circle and Adams Morgan, with the White House and National Mall less than two miles away.

Shift Pattern:

Variable – candidates should have availability to work weekdays, weekends, and holidays as needed.

Pay Rate:

Hourly rate and gratuity (varies per event).

Medical Insurance Coverage:

Available for you and your family.

The Benefits

Access to pay through DailyPay

Medical Insurance Coverage for you and your family

Mental Health Resources

Best-in-Class Paid Time Off (PTO)

Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee Stock Purchase Program (ESPP) – purchase Hilton shares at 15% discount

Education opportunities – access to a wide variety of credentials

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

Responsibilities
As a Banquet Server, you will be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner, ensuring outstanding guest service and financial profitability. Specific duties include:

Set banquet tables to meet function specifications

Deliver and serve food and beverages, including meals, condiments, and accompaniments

Maintain menu knowledge

Remove Chinese, glassware, silverware, etc. from tables after service and deliver to stewarding area

Ensure guest satisfaction throughout service

Respond to guest requests in a friendly and timely manner

Assist fellow team members and other departments to maintain positive working relationships

Assist with side work such as cleaning, stocking, and folding silverware

Qualifications/ Values
Desired attributes and values:

Hospitality – passionate about delivering exceptional guest experiences

Integrity – do the right thing, all the time

Leadership – leadership in industry and community

Teamwork – team player in everything

Ownership – own actions and decisions

Now – operate with sense of urgency and discipline

Quality, Productivity, Customer Focus

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