Staff Development Assistant - OPWDD
OLV Human Services, Lackawanna, NY, United States
Posted Friday, April 24, 2026 at 4:00 AM
OLV Human Services is seeking a dedicated and detail-oriented professional to join our team in a dynamic role supporting the recruitment, training, and ongoing development of Direct Support Professionals (DSPs) and working in our Office of People with Developmental Disabilities (OPWDD) programs!
In this position, you will play a key role in shaping the employee experience—from leading the interview and hiring process to delivering impactful training and mentorship. You will collaborate closely with management and Human Resources to ensure compliance with OPWDD standards, maintain accurate training records, and support staff through scheduling and site transitions. This is an excellent opportunity for someone who is passionate about workforce development, committed to high-quality care, and eager to make a meaningful impact within a mission-driven organization!
Paid Time Off (PTO)
Health, dental (free options!) & vision insurance options
Paid Employer sponsored life insurance
Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!
Take advantage of our Dental & Outpatient Mental Health services while working
Up to $180 annual gym reimbursement
$$ Employee referral program $$
Casual dress code
Additional Information
Salary: $21.00 - $26.89/hour. Based on relevant years of related experience.
Schedule: Full Time – Monday through Friday, 7:30am to 3:30pm. This position has expected flexibility due to the training needs of staff onsite at the group homes.
Job Summary
Provide support for the Direct Support Professionals (DSP) with the interview process, orientation training, onsite coaching/mentoring and schedule/site transfers. Be part of the training team for Office of People with Developmental Disabilities (OPWDD) New Hire Orientation, SCIP-R, CPR and Risking Connections. Assist with maintaining OPWDD staff training record compliance (in Therap and HRIS system).
Exhibit professional, ethical, respectful and trustworthy behavior in all situations.
Hiring Manager for the Direct Support Professional (DSP) position – which includes:
Review all DSP applications in “Hiring Manager” status in the HRIS system
Complete DSP phone screens
Coordinate with site manager to complete onsite DSP interview for appropriate candidates
Assist with onsite interviews, as needed
Complete Post Interview process for “Proceed” and “Not Proceed” candidates
Complete required HRIS updates during phone screen/onsite interview/post interview steps
Present/complete OPWDD New Hire Orientation sessions as requested/assigned
Complete onsite 1:1 training follow up/coaching/mentoring for all new DSP hires
Manage the bidding for all open DSP schedules, in accordance with Article 9 – “Job Posting and Transfers” of the SEIU union contract – which includes:
Post open schedule in Therap for DSP bidding
At end of bidding period, organize bidders by seniority and verify eligibility to bid (no higher than 2nd level discipline; date of last site transfer at least 6 months ago, etc…)
Contact most senior/eligible bidder and offer schedule
Post schedule acceptance in Therap s-comm
Post any newly available schedule due to transfer/termination/resignation
Inform site management of any other staff/schedule changes
Maintain DSP schedule grid and distribute regularly to management staff for reference
Meet with OPWDD HR Generalist weekly to update the staff vacancy report and discuss any hiring issues for the OPWDD Division
Train SCIP-R, CPR and Risking Connections, as assigned
Any other duty as assigned by your Supervisor.
Skills
Effective written and oral/interpersonal communication skills
Strong organizational skills
Knowledge of varied learning styles
Education Requirements
High School Diploma/GED Equivalent
Experience Requirements
1-3 years human services and/or training experience
License/Registration/Certifications Required
NYS driver’s license
CPR Instructor certification
SCIP-R Instructor certification
Risking Connections Instructor certification
Training Requirements
Physical Requirements
The overall nature of the position is sedentary, requiring little physical effort with occasional light physical exertion required. There is little, if any, exposure to environmental conditions.
The constant physical demand of the position is sitting.
The frequent/repitive physical demands of the position are standing, walking, climbing, talking, hearing, repetitive motions, and eye/hand/foot coordination.
The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.
#J-18808-Ljbffr
OLV Human Services is seeking a dedicated and detail-oriented professional to join our team in a dynamic role supporting the recruitment, training, and ongoing development of Direct Support Professionals (DSPs) and working in our Office of People with Developmental Disabilities (OPWDD) programs!
In this position, you will play a key role in shaping the employee experience—from leading the interview and hiring process to delivering impactful training and mentorship. You will collaborate closely with management and Human Resources to ensure compliance with OPWDD standards, maintain accurate training records, and support staff through scheduling and site transitions. This is an excellent opportunity for someone who is passionate about workforce development, committed to high-quality care, and eager to make a meaningful impact within a mission-driven organization!
Paid Time Off (PTO)
Health, dental (free options!) & vision insurance options
Paid Employer sponsored life insurance
Supplemental insurance programs for additional life insurance, short-term disability, accident & cancer insurance
Up to $600 every year for completing biometric health screenings on a single health insurance plan & up to $1,200 if a spouse completes too!
Take advantage of our Dental & Outpatient Mental Health services while working
Up to $180 annual gym reimbursement
$$ Employee referral program $$
Casual dress code
Additional Information
Salary: $21.00 - $26.89/hour. Based on relevant years of related experience.
Schedule: Full Time – Monday through Friday, 7:30am to 3:30pm. This position has expected flexibility due to the training needs of staff onsite at the group homes.
Job Summary
Provide support for the Direct Support Professionals (DSP) with the interview process, orientation training, onsite coaching/mentoring and schedule/site transfers. Be part of the training team for Office of People with Developmental Disabilities (OPWDD) New Hire Orientation, SCIP-R, CPR and Risking Connections. Assist with maintaining OPWDD staff training record compliance (in Therap and HRIS system).
Exhibit professional, ethical, respectful and trustworthy behavior in all situations.
Hiring Manager for the Direct Support Professional (DSP) position – which includes:
Review all DSP applications in “Hiring Manager” status in the HRIS system
Complete DSP phone screens
Coordinate with site manager to complete onsite DSP interview for appropriate candidates
Assist with onsite interviews, as needed
Complete Post Interview process for “Proceed” and “Not Proceed” candidates
Complete required HRIS updates during phone screen/onsite interview/post interview steps
Present/complete OPWDD New Hire Orientation sessions as requested/assigned
Complete onsite 1:1 training follow up/coaching/mentoring for all new DSP hires
Manage the bidding for all open DSP schedules, in accordance with Article 9 – “Job Posting and Transfers” of the SEIU union contract – which includes:
Post open schedule in Therap for DSP bidding
At end of bidding period, organize bidders by seniority and verify eligibility to bid (no higher than 2nd level discipline; date of last site transfer at least 6 months ago, etc…)
Contact most senior/eligible bidder and offer schedule
Post schedule acceptance in Therap s-comm
Post any newly available schedule due to transfer/termination/resignation
Inform site management of any other staff/schedule changes
Maintain DSP schedule grid and distribute regularly to management staff for reference
Meet with OPWDD HR Generalist weekly to update the staff vacancy report and discuss any hiring issues for the OPWDD Division
Train SCIP-R, CPR and Risking Connections, as assigned
Any other duty as assigned by your Supervisor.
Skills
Effective written and oral/interpersonal communication skills
Strong organizational skills
Knowledge of varied learning styles
Education Requirements
High School Diploma/GED Equivalent
Experience Requirements
1-3 years human services and/or training experience
License/Registration/Certifications Required
NYS driver’s license
CPR Instructor certification
SCIP-R Instructor certification
Risking Connections Instructor certification
Training Requirements
Physical Requirements
The overall nature of the position is sedentary, requiring little physical effort with occasional light physical exertion required. There is little, if any, exposure to environmental conditions.
The constant physical demand of the position is sitting.
The frequent/repitive physical demands of the position are standing, walking, climbing, talking, hearing, repetitive motions, and eye/hand/foot coordination.
The occasional physical demands of the position are lifting, carrying, pushing, pulling, balancing, stooping, crouching, reaching, handling, grasping, and feeling.
#J-18808-Ljbffr