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Cocktail Server (Full-Time) Botero Lounge - Grand Wailea, A Waldorf Astoria Reso

Hilton Worldwide, Inc., Waldorf, MD, United States


Job Description - Cocktail Server (Full-Time) Botero Lounge - Grand Wailea, A Waldorf Astoria Resort (HOT0CHHE)

Job Number
HOT0CHHE

Work Locations
Grand Wailea Resort 3850 Wailea Alanui Drive Wailea 96753

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Cocktail Serverto join the Department team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Shift:

Various – must be available to weekdays, weekends, and holidays.

Pay Rate:

The pay rate for this role is $14.00 and is based on applicable and specialized experience and location.

What will I be doing?
As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Respond to guest requests in a timely, friendly and efficient manner

Ensure knowledge of menu and restaurant promotions and specials

Take guest food and/or beverage orders and input orders in appropriate point-of-sale system

Retrieve and deliver food and beverage orders in a timely manner

Ensure guest satisfaction throughout the meal service

Serve alcoholic
on-alcoholic beverages in accordance with federal, state, local and company regulations

Ensure serving station is well-stocked at all times

What are we looking for?

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality

Productivity

Customer Focus

Benefits

Medical Insurance Coverage – for you and your family

Mental health resources including Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*

401K plan and company match to help save for your retirement

Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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