Expeditor Full Time, Nobu - Grand Wailea, A Waldorf Astoria Resort
Hilton Worldwide, Inc., Waldorf, MD, United States
Job Title: Expeditor – Full Time, Nobu – Grand Wailea, A Waldorf Astoria Resort
Job Number
HOT0CI2D
Work Locations
Grand Wailea Resort, 3850 Wailea Alanui Drive, Wailea 96753
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Expeditor to join the Wailea Surf House team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food & beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Shift:
Various – must be available to weekdays, weekends, and holidays.
Pay Rate:
$25.82 per hour based on applicable and specialized experience and location.
Expedites guest checks to the culinary staff in the kitchen, checks ticket times, garnishes and inspects product, and returns items to wait staff as needed to ensure guest satisfaction.
Responsibilities
As an Expeditor, you would be responsible for processing and expediting guest food orders to ensure timely delivery of meals in the hotel’s ongoing effort to deliver outstanding guest service and financial profitability. Specifically, you will perform the following tasks to the highest standards:
Process and expedite guest orders to the culinary team in the kitchen to ensure timely delivery of meals
Check ticket times and conduct follow‑up
Garnish and inspect products prior to delivery to the guest
Maintain cleanliness and stock of work area/outlet
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Qualifications & Desired Attributes
We look for a candidate who demonstrates the following values and attributes:
Hospitality – passionate about delivering exceptional guest experiences
Integrity – do the right thing, all the time
Leadership – lead in our industry and communities
Teamwork – a team player in everything we do
Ownership – take ownership of actions and decisions
Urgency – operate with a sense of urgency and discipline
In addition, we value:
Quality
Productivity
Customer Focus
Benefits
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Mental health resources including Employee Assistance Program
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education: access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
401K plan and company match to help save for retirement
Hilton Shares: employee stock purchase program (ESPP) – purchase Hilton shares at a 15% discount
Career growth and development
Recognition and rewards programs
* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
#J-18808-Ljbffr
Job Number
HOT0CI2D
Work Locations
Grand Wailea Resort, 3850 Wailea Alanui Drive, Wailea 96753
The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Expeditor to join the Wailea Surf House team!
Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food & beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.
At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.
Shift:
Various – must be available to weekdays, weekends, and holidays.
Pay Rate:
$25.82 per hour based on applicable and specialized experience and location.
Expedites guest checks to the culinary staff in the kitchen, checks ticket times, garnishes and inspects product, and returns items to wait staff as needed to ensure guest satisfaction.
Responsibilities
As an Expeditor, you would be responsible for processing and expediting guest food orders to ensure timely delivery of meals in the hotel’s ongoing effort to deliver outstanding guest service and financial profitability. Specifically, you will perform the following tasks to the highest standards:
Process and expedite guest orders to the culinary team in the kitchen to ensure timely delivery of meals
Check ticket times and conduct follow‑up
Garnish and inspect products prior to delivery to the guest
Maintain cleanliness and stock of work area/outlet
Assist fellow team members and other departments wherever necessary to maintain positive working relationships
Qualifications & Desired Attributes
We look for a candidate who demonstrates the following values and attributes:
Hospitality – passionate about delivering exceptional guest experiences
Integrity – do the right thing, all the time
Leadership – lead in our industry and communities
Teamwork – a team player in everything we do
Ownership – take ownership of actions and decisions
Urgency – operate with a sense of urgency and discipline
In addition, we value:
Quality
Productivity
Customer Focus
Benefits
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Access to pay when you need it through DailyPay
Mental health resources including Employee Assistance Program
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt‑Free Education: access to a wide variety of educational credentials through our partnership with Guild Education, including college degrees and professional certifications*
401K plan and company match to help save for retirement
Hilton Shares: employee stock purchase program (ESPP) – purchase Hilton shares at a 15% discount
Career growth and development
Recognition and rewards programs
* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
#J-18808-Ljbffr