Customer Service Manager: Coach Frontline Teams to Excel

A staffing solution company in Roanoke, Texas is seeking a Customer Service Manager to lead and develop frontline teams while ensuring exceptional service. The ideal candidate values hands-on coaching, fosters a high-performance environment, and acts as a key player in daily operations. Responsibilities include guiding agent performance towards KPIs and embedding a culture of accountability. A High School diploma and 3+ years of managerial experience are required for this role.
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