Senior Scrum Master
TransCore, San Diego, CA, United States
TransCore (TRN), a subsidiary of ST Engineering, is
actively seeking experienced Senior Scrum Masters to join our Software Development team. This position will be based in San Diego, CA.
Summary
As a
Senior Scrum Master at TransCore , you will champion the optimization of the Scrum-based Agile delivery process across multiple cross-functional teams building and modernizing mission-critical Toll and Intelligent Transportation Systems. You will provide leadership and coaching to Product Owners and engineering teams aligned to TransCore’s Infinity®, MPS/Host, roadside systems, and emerging AI/ML capabilities. This role is both strategic and hands-on—driving delivery excellence, enabling team self-management, improving cross-tier architecture flow, and supporting platform transformation (containerization, cloud alignment, automation).
You will be a key force in elevating Agile maturity across the organization while ensuring predictable, high-quality delivery across complex hardware-software ecosystems.
Work Arrangement : This is a hybrid position (onsite/remote), and occasional travel will be required to other TransCore offices and client sites per business needs.
Key Responsibilities
Agile Leadership Across Multiple Teams
Lead Agile delivery for 1-3 Scrum teams across lane systems, Infinity UI/services, MPS/Host pipelines, OCR/ML workflows, and deployment readiness.
Coach and mentor Scrum Team, providing guidance, training, and feedback to elevate overall Agile maturity.
Ensure consistent application of Agile principles across teams and alignment with TransCore’s engineering model.
Recommend and guide adoption of better/best practices when appropriate.
Help establish and actively contribute to a Scrum Master Community of Practice to promote knowledge sharing, consistency in Agile practices, and continuous improvement across teams.
Strategic Delivery Ownership
Initial focus is to partner with R&D leadership to align sprint execution with enterprise goals such as:
Platform modernization
Shift to containerized and cloud-ready services
Audit automation and ML model lifecycle improvements
Infinity ecosystem enhancements
Manage cross-team coordination for features that span multiple tiers and technologies (Lane → MPS → Host → Cloud Services).
Ensure delivery predictability by tracking key Agile metrics, facilitating data-driven decisions, and continuously improving team performance.
Proactive Impediment Resolution at the Organizational Level
Remove systemic impediments impacting engineering velocity and quality.
Work directly with:
DevOps/Infrastructure (CI/CD, VM images, Linux/Windows alignment)
Architecture (platform strategy, service modernization)
Hardware Engineering (controller firmware, ATD/AVI integrations)
Field Deployment (baseline loads, parameter packages)
Vendor teams and DOT/state stakeholders
Anticipate risks early, escalate appropriately, and help eliminate recurring bottlenecks.
Track recurring impediments, drive root-cause analysis, and implement sustainable solutions to prevent reoccurrence.
Champion Backlog Quality and Product Alignment
Influence backlog structure and flow—not just facilitate it.
Partner with the Product Owner to ensure the product backlog is well-groomed, prioritized, and aligned with business value and sprint goals.
Facilitate collaboration between Product, Engineering, and stakeholders to maintain clarity on scope, dependencies, and acceptance criteria.
Partner with Project Teams, and Product Owners to ensure:
Clarified priorities across teams
Features broken down into incremental deliverables spanning complex systems
Acceptance criteria reflect real-world scenarios
Promote high-quality backlog refinement practices, ensuring user stories are clear, testable, appropriately sized, and ready for development.
Ensure sprint work aligns with product vision, roadmap priorities, and measurable business outcomes.
Collaborate with Product Management to ensure Roadmaps are realistic and aligned with engineering capabilities
Drive Continuous Improvement at Scale
Lead organization-wide improvement initiatives:
CI/CD optimization
Reduction of cross-tier defects
Increased automation (functional, integration, synthetic lane tests)
More efficient regression cycles (especially for AI/ML model updates)
Better SME knowledge capture and parameter management
Drive continuous improvement by facilitating retrospectives, promoting actionable insights, and implementing measurable enhancements across teams.
Use Agile metrics and team health indicators to identify improvement opportunities and guide sustainable performance gains at scale.
Strengthen Cross-Functional Communication & Stakeholder Alignment
Facilitate alignment between Product, R&D, PMO, Deployment, QC/QA, and Field Services.
Serve as a bridge between Agile teams and stakeholders, proactively addressing alignment, clarifying objectives, and ensuring cohesive execution against strategic goals.
Improve transparency around sprint goals, risks, dependencies, and release readiness.
Act as a trusted advisor to engineering leadership regarding delivery health.
Foster High-Performance, Self-Managing Teams
Develop engineering teams into highly accountable, predictable units capable of:
Independent decision-making
Managing cross-tier dependencies
Early risk identification
Stable sprint commitments
Reduce team reliance on escalation and external intervention.
Coach and empower Agile teams to become high-performing, self-managing units capable of delivering consistent, high-quality outcomes.
Advance TransCore’s Organizational Transformation
Lead Agile maturity efforts across R&D and Deployment.
Mentor teams through:
Cloud-native adoption
Containerization workflows
DevOps maturity assessments
ML/AI lifecycle integration
Help establish a culture of transparency, lean thinking, continuous learning, and experimentation.
Partner with leadership and cross-functional teams to embed Agile frameworks, strengthen governance, and improve delivery capabilities across the organization.
Facilitate and contribute to Agile transformation initiatives, preparing teams for scalable delivery models and cross-team synchronization in a growing product organization.
Qualifications
Required
BS in Computer Science, Software Engineering, or equivalent experience
5+ years’ experience as a Scrum Master, Team level Agile Coach, or similar role.
Demonstrated experience coaching teams at scale and mentoring other Scrum Masters.
Proven success driving Agile transformation in complex, multi-tier technical environments.
Strong understanding of DevOps practices and modern software delivery models.
Exceptional communication, facilitation, and conflict-resolution skills.
Deep experience removing systemic impediments in matrixed organizations.
Preferred
Experience in transportation systems, tolling, or other mission-critical hardware/software ecosystems.
Exposure to .NET, SQL Server, Angular, Docker/containers, CI/CD pipelines, Linux/Windows admin basics.
Experience supporting AI/ML pipelines and model deployment cycles.
Background interacting with hardware engineering, field deployment teams, or large public-sector programs.
Agile certifications such as CSM, SSM, PSM-II, PSM-III, CSP-SM, or PMI-ACP.
Experience in scaled environments such as SAFe, LeSS, Scrum@Scale, etc.
Pay Range:
$120,000 - $145,000 per year based upon qualifications and experience.
Physical Demands/Work Environment
While performing the duties of this job, the employee may be seated for extended periods of time. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee may occasionally lift and/or move up to 15 pounds. The noise level in the work environment is usually moderate.
* TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
actively seeking experienced Senior Scrum Masters to join our Software Development team. This position will be based in San Diego, CA.
Summary
As a
Senior Scrum Master at TransCore , you will champion the optimization of the Scrum-based Agile delivery process across multiple cross-functional teams building and modernizing mission-critical Toll and Intelligent Transportation Systems. You will provide leadership and coaching to Product Owners and engineering teams aligned to TransCore’s Infinity®, MPS/Host, roadside systems, and emerging AI/ML capabilities. This role is both strategic and hands-on—driving delivery excellence, enabling team self-management, improving cross-tier architecture flow, and supporting platform transformation (containerization, cloud alignment, automation).
You will be a key force in elevating Agile maturity across the organization while ensuring predictable, high-quality delivery across complex hardware-software ecosystems.
Work Arrangement : This is a hybrid position (onsite/remote), and occasional travel will be required to other TransCore offices and client sites per business needs.
Key Responsibilities
Agile Leadership Across Multiple Teams
Lead Agile delivery for 1-3 Scrum teams across lane systems, Infinity UI/services, MPS/Host pipelines, OCR/ML workflows, and deployment readiness.
Coach and mentor Scrum Team, providing guidance, training, and feedback to elevate overall Agile maturity.
Ensure consistent application of Agile principles across teams and alignment with TransCore’s engineering model.
Recommend and guide adoption of better/best practices when appropriate.
Help establish and actively contribute to a Scrum Master Community of Practice to promote knowledge sharing, consistency in Agile practices, and continuous improvement across teams.
Strategic Delivery Ownership
Initial focus is to partner with R&D leadership to align sprint execution with enterprise goals such as:
Platform modernization
Shift to containerized and cloud-ready services
Audit automation and ML model lifecycle improvements
Infinity ecosystem enhancements
Manage cross-team coordination for features that span multiple tiers and technologies (Lane → MPS → Host → Cloud Services).
Ensure delivery predictability by tracking key Agile metrics, facilitating data-driven decisions, and continuously improving team performance.
Proactive Impediment Resolution at the Organizational Level
Remove systemic impediments impacting engineering velocity and quality.
Work directly with:
DevOps/Infrastructure (CI/CD, VM images, Linux/Windows alignment)
Architecture (platform strategy, service modernization)
Hardware Engineering (controller firmware, ATD/AVI integrations)
Field Deployment (baseline loads, parameter packages)
Vendor teams and DOT/state stakeholders
Anticipate risks early, escalate appropriately, and help eliminate recurring bottlenecks.
Track recurring impediments, drive root-cause analysis, and implement sustainable solutions to prevent reoccurrence.
Champion Backlog Quality and Product Alignment
Influence backlog structure and flow—not just facilitate it.
Partner with the Product Owner to ensure the product backlog is well-groomed, prioritized, and aligned with business value and sprint goals.
Facilitate collaboration between Product, Engineering, and stakeholders to maintain clarity on scope, dependencies, and acceptance criteria.
Partner with Project Teams, and Product Owners to ensure:
Clarified priorities across teams
Features broken down into incremental deliverables spanning complex systems
Acceptance criteria reflect real-world scenarios
Promote high-quality backlog refinement practices, ensuring user stories are clear, testable, appropriately sized, and ready for development.
Ensure sprint work aligns with product vision, roadmap priorities, and measurable business outcomes.
Collaborate with Product Management to ensure Roadmaps are realistic and aligned with engineering capabilities
Drive Continuous Improvement at Scale
Lead organization-wide improvement initiatives:
CI/CD optimization
Reduction of cross-tier defects
Increased automation (functional, integration, synthetic lane tests)
More efficient regression cycles (especially for AI/ML model updates)
Better SME knowledge capture and parameter management
Drive continuous improvement by facilitating retrospectives, promoting actionable insights, and implementing measurable enhancements across teams.
Use Agile metrics and team health indicators to identify improvement opportunities and guide sustainable performance gains at scale.
Strengthen Cross-Functional Communication & Stakeholder Alignment
Facilitate alignment between Product, R&D, PMO, Deployment, QC/QA, and Field Services.
Serve as a bridge between Agile teams and stakeholders, proactively addressing alignment, clarifying objectives, and ensuring cohesive execution against strategic goals.
Improve transparency around sprint goals, risks, dependencies, and release readiness.
Act as a trusted advisor to engineering leadership regarding delivery health.
Foster High-Performance, Self-Managing Teams
Develop engineering teams into highly accountable, predictable units capable of:
Independent decision-making
Managing cross-tier dependencies
Early risk identification
Stable sprint commitments
Reduce team reliance on escalation and external intervention.
Coach and empower Agile teams to become high-performing, self-managing units capable of delivering consistent, high-quality outcomes.
Advance TransCore’s Organizational Transformation
Lead Agile maturity efforts across R&D and Deployment.
Mentor teams through:
Cloud-native adoption
Containerization workflows
DevOps maturity assessments
ML/AI lifecycle integration
Help establish a culture of transparency, lean thinking, continuous learning, and experimentation.
Partner with leadership and cross-functional teams to embed Agile frameworks, strengthen governance, and improve delivery capabilities across the organization.
Facilitate and contribute to Agile transformation initiatives, preparing teams for scalable delivery models and cross-team synchronization in a growing product organization.
Qualifications
Required
BS in Computer Science, Software Engineering, or equivalent experience
5+ years’ experience as a Scrum Master, Team level Agile Coach, or similar role.
Demonstrated experience coaching teams at scale and mentoring other Scrum Masters.
Proven success driving Agile transformation in complex, multi-tier technical environments.
Strong understanding of DevOps practices and modern software delivery models.
Exceptional communication, facilitation, and conflict-resolution skills.
Deep experience removing systemic impediments in matrixed organizations.
Preferred
Experience in transportation systems, tolling, or other mission-critical hardware/software ecosystems.
Exposure to .NET, SQL Server, Angular, Docker/containers, CI/CD pipelines, Linux/Windows admin basics.
Experience supporting AI/ML pipelines and model deployment cycles.
Background interacting with hardware engineering, field deployment teams, or large public-sector programs.
Agile certifications such as CSM, SSM, PSM-II, PSM-III, CSP-SM, or PMI-ACP.
Experience in scaled environments such as SAFe, LeSS, Scrum@Scale, etc.
Pay Range:
$120,000 - $145,000 per year based upon qualifications and experience.
Physical Demands/Work Environment
While performing the duties of this job, the employee may be seated for extended periods of time. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee may occasionally lift and/or move up to 15 pounds. The noise level in the work environment is usually moderate.
* TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.