
Manager, Controls Governance & Testing - Enterprise Services Risk
Capital One, Chicago, IL, United States
* Manage execution and documentation of control testing activities aligned with regulatory, risk management, and compliance requirements* Guide a team of technology control testers responsible for evaluating IT controls across cybersecurity, identity and access management (IAM) and technology domains* Review and validate control testing results, ensuring completeness, accuracy, and consistency with testing methodology requirements* Identify control weaknesses or gaps and partner to facilitate timely remediation in collaboration with control owners and other stakeholders* Partner across lines of defense to ensure alignment on control objectives, test results, and findings* Provide subject matter expertise on control design, operational effectiveness, and risk mitigation strategies across complex technology environments* Champion continuous improvement initiatives, including process optimization, automation, and control rationalization* Coach and develop team members, cultivating a high-performance culture in the control testing function.* Assist project and program delivery, including project and process management, reporting, and other governance activities.* High School Diploma, GED or Equivalent Certification* At least 5 years of risk management, compliance, regulatory, audit or legal experience* At least 5 years of experience in project or process management* At least 5 years of experience supporting, partnering, and interacting with internal and/or external business clients* At least 5 years of experience in controls development, controls management, and reporting activities* 5+ years of information technology or cybersecurity experience* 5+ years of Financial Services industry experience, preferably working within technology* Experience in technology control testing and governance, with a strong background in security operations.* Project Management (PMP) or Program Management (PgMP) certification* Related professional certifications including Certified in Risk & Information Systems Control (CRISC), Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Compliance Certification (CRCM), AWS, GCP, or Azure certification* Strong communication and relationship building skills, customer focus, and ability to collaborate and influence across teams to deliver* Ability to set direction, delegate tasks, manage multiple stakeholder expectations, and coordinate a cross-functional team* Ability to communicate effectively with people across multiple levelsCapital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
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