Technical Support Engineer I - On-Site Customer Success

Inductive Automation LLC is hiring a Software Support Engineer I in Folsom, California. The role involves assisting clients with technical inquiries and software troubleshooting, ensuring customer satisfaction while developing expertise in Ignition software. Responsibilities include maintaining ticket records, owning ticket resolutions, and effective communication with both customers and teams. Candidates should have a Bachelor's degree and familiarity with programming, SQL, and networking. The position offers full-time on-site work, with extensive support benefits including 100% medical coverage.
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