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Front of House Assistant Manager

Shenandoah Valley Partnership Inc, Mc Gaheysville, VA, United States


Massanutten Resort
1822 Resort Dr
Mc Gaheysville, VA 22840, USA

Are you a hospitality professional who thrives in a guest‑focused, fast‑paced environment? We are seeking a Front of House Assistant Manager who will support the General Manager with daily restaurant operations, including restaurant set‑up and break‑down. Oversees day‑to‑day activities to ensure a smooth, efficient operation and an outstanding guest experience. Serves as a knowledgeable resource for guests by providing information about the resort and the surrounding area, while consistently upholding safety, sanitation, and quality standards.

Required

Excellent written and verbal communication skills

Strong attention to detail and organizational skills

Computer skills (including Microsoft Word, Excel, Outlook, and general database applications)

Strong understanding of ABC regulations

Previous food and beverage management experience

Must be at least 21

Preferred

Serve safe certification

Understanding of profit and loss statements

Understanding of labor reports

Beer, wine, and liquor knowledge

Typical Schedule
Days
Full availability required, including mornings, nights, weekends, and holidays

Hours
Scheduling needs will vary based on business demands. Minimum scheduling requirement of 40 hours per week.

Core Responsibilities

Assist the general manager in upholding standards of customer service, ABC regulations, food quality and presentation, and daily operations of the restaurant

Assist general manager in maintaining company culture including training and development of new and existing employees and ensuring an effective feedback loop between management and employees

Maintain inventory control, including ordering of products as assigned by the general manager from distributors

Actively participate in problem-solving as it pertains to maintaining business flow

Involve supervisors in the process of implementation.

Maintain a culture of improvement and achievement through consistent measurement, analysis, and recognition

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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