Call Center Team Lead — Lead Ops, Coaching & KPIs

NTT DATA, Inc. is seeking a Call Center – Team Lead in Chicago, IL. In this role, you will oversee the CIT/WET team's daily operations, provide support and guidance, and ensure productivity targets are met. Ideal candidates will have over 3 years of contact center experience, a high school diploma, and fluency in English. Compensation ranges from $49,456 to $74,184, with additional company benefits including medical, dental, and retirement plans.
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