Customer Experience Advisor
Housing Diversity Network, Florida, NY, United States
We are looking for two individuals to join our Housing Services team as our next Customer Experience Advisors within our Neighbourhood Services Team to take a range of enquiries and give assistance to our customers.
Responsibilities
Manage both internal and external calls to customers regarding neighbourhood enquiries including anti‑social behaviour, mutual exchanges, messy gardens and compliance.
Communicate effectively, act quickly and professionally to resolve enquiries.
Serve as the first point of contact to customers.
Support the reception function at Tamar Court, Worle.
Qualifications
A natural communicator, able to communicate with a wide range of people in a clear and concise manner.
Experience of working in a customer‑focused/service environment, with high levels of IT literacy and a flexible approach to supporting colleagues.
#J-18808-Ljbffr
Responsibilities
Manage both internal and external calls to customers regarding neighbourhood enquiries including anti‑social behaviour, mutual exchanges, messy gardens and compliance.
Communicate effectively, act quickly and professionally to resolve enquiries.
Serve as the first point of contact to customers.
Support the reception function at Tamar Court, Worle.
Qualifications
A natural communicator, able to communicate with a wide range of people in a clear and concise manner.
Experience of working in a customer‑focused/service environment, with high levels of IT literacy and a flexible approach to supporting colleagues.
#J-18808-Ljbffr