Quality Manager
Xylem, Atlanta, GA, United States
Quality Manager - People & Process Leader with 5+ Years of Quality Experience and a BS in Engineering or Science
The Quality Manager will oversee end‑to‑end manufacturing and fabrication of water filtration equipment, including laser and saw cutting, welding, painting, and final assembly. This role partners closely with the Sr. Quality Manager and the Thomasville Operations Director, working cross‑functionally to drive quality excellence and support key business objectives.
Location and Hours
Thomasville, GA campus – fully on‑site. Standard working hours are 7:30 a.m. to 4:30 p.m.
Responsibilities
Lead and develop a team of five direct reports using the MDI (Manage for Daily Improvement) process
Provide coaching, feedback, and daily support
Collect, analyze, and report on Customer DPD, Supplier PPM, COPQ, and NCRs
Champion the 8‑Step problem‑solving methodology
Lead and support RCCA activities
Understand customer requirements and integrate feedback into quality processes
Oversee the NCR process and ensure timely resolution
Monitor supplier performance and lead supplier‑related root cause investigations
Partner with Engineering to track and resolve drawing improvements (ECMs)
Develop and implement quality procedures and standards
Maintain quality records, reports, and documentation
Implement relevant quality checks and processes (e.g., PPAP)
Lead the Thomasville site through ISO 9001 certification
Manage Quality RMAs and drive corrective actions
Lead initiatives to improve quality performance and operational effectiveness
Model behaviors aligned with being inspired to innovate, empowered to lead, and accountable to deliver
Perform other duties as assigned
High‑Impact Behaviors
Servant‑leadership mindset
Strong listening and communication skills
Ability to balance strategic focus with day‑to‑day tactical execution
Proficiency in problem solving and RCCA implementation
Ability to read and interpret blueprints; GD&T experience required
Experience in quality inspection and auditing
Ability to create and revise ISO 9001‑compliant documentation
Ability to travel as needed
Qualifications
BS degree in Engineering or a Science field (required)
ISO 9001 or equivalent experience (required)
5+ years of Quality Manufacturing experience (required)
5+ years of Quality Management experience (preferred)
Certifications such as CQA, CQE, or Six Sigma Green Belt are a plus
Additional Information
Xylem does not provide visa sponsorship for this position.
Estimated salary range: $90,000–$130,000 plus bonus (actual starting pay depends on experience, skills, and location).
Comprehensive benefits package includes Dental, Vision, Medical coverage.
401(k) with company contribution.
Paid time off and parental leave.
Tuition reimbursement.
Equal Employment Opportunity
Proud to be an Equal Employment Opportunity (including disability and veterans) and Aff. Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions.
We reserve the right to modify this job description and assign additional duties as needed.
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The Quality Manager will oversee end‑to‑end manufacturing and fabrication of water filtration equipment, including laser and saw cutting, welding, painting, and final assembly. This role partners closely with the Sr. Quality Manager and the Thomasville Operations Director, working cross‑functionally to drive quality excellence and support key business objectives.
Location and Hours
Thomasville, GA campus – fully on‑site. Standard working hours are 7:30 a.m. to 4:30 p.m.
Responsibilities
Lead and develop a team of five direct reports using the MDI (Manage for Daily Improvement) process
Provide coaching, feedback, and daily support
Collect, analyze, and report on Customer DPD, Supplier PPM, COPQ, and NCRs
Champion the 8‑Step problem‑solving methodology
Lead and support RCCA activities
Understand customer requirements and integrate feedback into quality processes
Oversee the NCR process and ensure timely resolution
Monitor supplier performance and lead supplier‑related root cause investigations
Partner with Engineering to track and resolve drawing improvements (ECMs)
Develop and implement quality procedures and standards
Maintain quality records, reports, and documentation
Implement relevant quality checks and processes (e.g., PPAP)
Lead the Thomasville site through ISO 9001 certification
Manage Quality RMAs and drive corrective actions
Lead initiatives to improve quality performance and operational effectiveness
Model behaviors aligned with being inspired to innovate, empowered to lead, and accountable to deliver
Perform other duties as assigned
High‑Impact Behaviors
Servant‑leadership mindset
Strong listening and communication skills
Ability to balance strategic focus with day‑to‑day tactical execution
Proficiency in problem solving and RCCA implementation
Ability to read and interpret blueprints; GD&T experience required
Experience in quality inspection and auditing
Ability to create and revise ISO 9001‑compliant documentation
Ability to travel as needed
Qualifications
BS degree in Engineering or a Science field (required)
ISO 9001 or equivalent experience (required)
5+ years of Quality Manufacturing experience (required)
5+ years of Quality Management experience (preferred)
Certifications such as CQA, CQE, or Six Sigma Green Belt are a plus
Additional Information
Xylem does not provide visa sponsorship for this position.
Estimated salary range: $90,000–$130,000 plus bonus (actual starting pay depends on experience, skills, and location).
Comprehensive benefits package includes Dental, Vision, Medical coverage.
401(k) with company contribution.
Paid time off and parental leave.
Tuition reimbursement.
Equal Employment Opportunity
Proud to be an Equal Employment Opportunity (including disability and veterans) and Aff. Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions.
We reserve the right to modify this job description and assign additional duties as needed.
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