Field Service Engineer-3
GEA Group, Janesville, WI, United States
GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward‑thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from five to over eleven years, reflecting the strong culture, growth opportunities, and support we provide.
Benefits
Medical, dental, and vision coverage begins on your first day
Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO
7% 401(k) employer match helps grow your retirement savings faster
Tuition reimbursement to further your education or skillset
Wellness incentive program rewards healthy habits
Employee Assistance Program for personal or professional guidance
Flexible Health Savings and Spending Accounts to manage out‑of‑pocket expenses
What You’ll Do
Support installation, commissioning, and decommissioning of powder filling and process equipment
Perform planned and emergency maintenance on installed systems
Diagnose and resolve mechanical, pneumatic, and electrical issues—both onsite and remotely
Ensure minimal downtime and maximum equipment performance
Act as the face of the company in the field
Build strong, lasting relationships through clear communication and professionalism
Identify service opportunities, recommend upgrades, and suggest spare parts
Support optimization of customer systems and processes
Prepare detailed service reports, inspection summaries, and start‑up documentation
Collaborate with internal teams across service, sales, and project management
Customer Training & Support
Provide operator training on equipment use and preventive maintenance
Conduct site visits and performance audits
Adhere to all safety policies, OSHA standards, and customer HSE requirements
What You Bring
Experience & Technical Skills
5+ years of field service experience with powder handling, filling, or process equipment
Strong mechanical aptitude with hands‑on troubleshooting experience
Solid knowledge of pneumatics and electrical systems, P&IDs, instrumentation, production diagrams, powder transport, packaging, and palletizing systems
Industry Knowledge
Familiarity with GMP, FDA, 3A, and related regulatory standards
Professional Skills
Excellent communication and customer‑facing skills
Strong organization, time management, and attention to detail
Ability to work independently and as part of a team
Proactive mindset with a strong work ethic
Requirements
Valid driver’s license
Willingness and ability to travel up to 75% (primarily U.S. & Canada, with some international travel)
Why Join Us?
Work with advanced, industry‑leading equipment
High‑impact role with visibility across customers and internal teams
Opportunities for international travel and technical growth
Be part of a team that values safety, innovation, and customer success
Pay Range
The typical base pay range for this position at the start of employment is expected to be between $31 and $45 per hour. This range varies by location. The pay range is not a guarantee of compensation or salary; it is the budgeted amount for the position. Final offers are based on skill set, experience, location, qualifications, and other job‑related factors. You may be eligible for additional rewards, such as discretionary bonus and/or equity awards.
EEO Statement
GEA is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status, or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Visa Status
This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
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Benefits
Medical, dental, and vision coverage begins on your first day
Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO
7% 401(k) employer match helps grow your retirement savings faster
Tuition reimbursement to further your education or skillset
Wellness incentive program rewards healthy habits
Employee Assistance Program for personal or professional guidance
Flexible Health Savings and Spending Accounts to manage out‑of‑pocket expenses
What You’ll Do
Support installation, commissioning, and decommissioning of powder filling and process equipment
Perform planned and emergency maintenance on installed systems
Diagnose and resolve mechanical, pneumatic, and electrical issues—both onsite and remotely
Ensure minimal downtime and maximum equipment performance
Act as the face of the company in the field
Build strong, lasting relationships through clear communication and professionalism
Identify service opportunities, recommend upgrades, and suggest spare parts
Support optimization of customer systems and processes
Prepare detailed service reports, inspection summaries, and start‑up documentation
Collaborate with internal teams across service, sales, and project management
Customer Training & Support
Provide operator training on equipment use and preventive maintenance
Conduct site visits and performance audits
Adhere to all safety policies, OSHA standards, and customer HSE requirements
What You Bring
Experience & Technical Skills
5+ years of field service experience with powder handling, filling, or process equipment
Strong mechanical aptitude with hands‑on troubleshooting experience
Solid knowledge of pneumatics and electrical systems, P&IDs, instrumentation, production diagrams, powder transport, packaging, and palletizing systems
Industry Knowledge
Familiarity with GMP, FDA, 3A, and related regulatory standards
Professional Skills
Excellent communication and customer‑facing skills
Strong organization, time management, and attention to detail
Ability to work independently and as part of a team
Proactive mindset with a strong work ethic
Requirements
Valid driver’s license
Willingness and ability to travel up to 75% (primarily U.S. & Canada, with some international travel)
Why Join Us?
Work with advanced, industry‑leading equipment
High‑impact role with visibility across customers and internal teams
Opportunities for international travel and technical growth
Be part of a team that values safety, innovation, and customer success
Pay Range
The typical base pay range for this position at the start of employment is expected to be between $31 and $45 per hour. This range varies by location. The pay range is not a guarantee of compensation or salary; it is the budgeted amount for the position. Final offers are based on skill set, experience, location, qualifications, and other job‑related factors. You may be eligible for additional rewards, such as discretionary bonus and/or equity awards.
EEO Statement
GEA is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status, or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
Visa Status
This position is based in the United States and does not offer visa or work sponsorship. Applicants must be authorized to work in the U.S. without current or future sponsorship.
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