Box Office Representative at Huntington Bank Pavilion
Live Nation Entertainment, Chicago, IL, United States
Box Office Representative
Position is part-time/seasonal with hours beginning in May of 2026 and working through October of 2026.
Work in our box office selling tickets, upgrades and any other venue upsells. Assist with will call pickup, VIP ticket programs and answer all ticket and venue related questions.
Greet guests attending events who come to the box office, assisting with any questions or concerns.
Utilize venue ticketing system to sell and distribute tickets.
Facilitate night of show Will Call & Guest List operations.
Upsell additional venue items to increase revenue.
Troubleshooting night of show issues (transfers, barcodes, scanning issues, account issues, etc.)
Provide great customer service to all of our guests to ensure a memorable experience.
Work with Guest Services/Operations on any ADA requirements and/or possible seat relocations.
Ensure compliance of company mandated policies and procedures.
Balancing and reconciling daily
ightly ticket sales.
Providing knowledge of upcoming events, upgrades and special offers available.
Perform all other duties as assigned or needed.
Position requires you to be able to work during all weather conditions, rain or shine, as this is an outdoor venue.
Position requires constant walking, climbing stairs or standing in one place for long periods of time and occasional sitting, lifting and carrying 25 lbs+.
Must be at least 18 years of age. High School Diploma or equivalent preferred. At least 2+ years in a guest service role preferred. Customer service friendly attitude. Excellent verbal, written, and interpersonal communication skills. Attention to detail, quality and accuracy. Acute sense of judgment, tact, and diplomacy. Availability on event dates, primarily evenings and weekends. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Expected compensation for this position is $16.60 USD Hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience.
Position is part-time/seasonal with hours beginning in May of 2026 and working through October of 2026.
Work in our box office selling tickets, upgrades and any other venue upsells. Assist with will call pickup, VIP ticket programs and answer all ticket and venue related questions.
Greet guests attending events who come to the box office, assisting with any questions or concerns.
Utilize venue ticketing system to sell and distribute tickets.
Facilitate night of show Will Call & Guest List operations.
Upsell additional venue items to increase revenue.
Troubleshooting night of show issues (transfers, barcodes, scanning issues, account issues, etc.)
Provide great customer service to all of our guests to ensure a memorable experience.
Work with Guest Services/Operations on any ADA requirements and/or possible seat relocations.
Ensure compliance of company mandated policies and procedures.
Balancing and reconciling daily
ightly ticket sales.
Providing knowledge of upcoming events, upgrades and special offers available.
Perform all other duties as assigned or needed.
Position requires you to be able to work during all weather conditions, rain or shine, as this is an outdoor venue.
Position requires constant walking, climbing stairs or standing in one place for long periods of time and occasional sitting, lifting and carrying 25 lbs+.
Must be at least 18 years of age. High School Diploma or equivalent preferred. At least 2+ years in a guest service role preferred. Customer service friendly attitude. Excellent verbal, written, and interpersonal communication skills. Attention to detail, quality and accuracy. Acute sense of judgment, tact, and diplomacy. Availability on event dates, primarily evenings and weekends. Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Expected compensation for this position is $16.60 USD Hourly. Pay is based on a number of factors including market location, qualifications, skills, and experience.