Operations Coordinator (Admin/Dispatch)
JK Moving Services, Sterling, VA, United States
Operations Coordinator
The Operations Coordinator supports daily operational activities and dispatch coordination while performing administrative functions for moving and warehousing services. This role bridges communication between dispatch, operations crews, and management, ensuring smooth workflow, accurate documentation, and timely reporting. Supports payroll processing and acts as a liaison between operations staff, accounting, and payroll.
Responsibilities
Coordinate dispatch support, warehouse support, scheduling assistance, and crew communication
Support office administrative functions including documentation, file management, and reporting
Monitor job progress and maintain operational records and reporting systems
Assist with scheduling conflicts, resource allocation, and operational problem-solving
Provide backup dispatch support during peak periods
Serve as the initial point of contact for resolving scheduling conflicts and payroll discrepancies, ensuring timely communication, issue tracking, and escalation to appropriate departments when necessary to maintain operational continuity and employee satisfaction.
Support payroll processing by ensuring accurate timekeeping and acting as liaison with accounting and payroll.
Coordinate with dispatch to schedule warehouse activities, including inventory movement, equipment needs, and crew support, ensuring alignment with daily operational requirements.
Prepare and organize daily documentation for submission to Accounting, ensuring accuracy, completeness, and compliance with company standards and reporting protocols.
Facilitate communication between operations staff, dispatch, and management
Qualifications
Minimum 2 years in operations support or administrative coordination
Strong organizational and coordination abilities
Experience in dispatch support and office administration
Proficiency in scheduling software, dispatch systems, and Microsoft Office Suite (Spreadsheets is a must)
Effective communication and multitasking skills
Problem-solving and customer service orientation
About
JK Moving sets the standard for relocation and logistics excellence and is the largest independent mover across North America, serving a wide array of clients from military service members to homeowners to global corporations and everything in between.
Named among the Best Places to Work, our dedication to employee satisfaction is not just a badge it's a way of life. Our JK Community Farm initiative is just one example of how we give back to our community, fighting hunger by growing and harvesting crops and donating them to local food pantries. But that's just the beginning! From competitive perks to fun corporate events, JK cultivates an environment where your career thrives alongside our commitment to making a positive impact. Ready to make your impact? Consider joining the JK Moving team today!
JK Benefits
In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:
World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
Recruitment and customer referral bonuses
Company-paid life insurance and accidental death benefits
Voluntary protection programs for employees and their families
Service recognition programs
Safety & performance bonuses
Tuition reimbursement and student loan repayment assistance
Discounted membership @ Gold's Gyms (corporate locations) nationwide
Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
Medical and Dependent Care Flexible Spending Accounts (FSAs)
Health Savings Account (HSA) with employer matching contribution
Equal Opportunity/Affirmative Action Employer
The Operations Coordinator supports daily operational activities and dispatch coordination while performing administrative functions for moving and warehousing services. This role bridges communication between dispatch, operations crews, and management, ensuring smooth workflow, accurate documentation, and timely reporting. Supports payroll processing and acts as a liaison between operations staff, accounting, and payroll.
Responsibilities
Coordinate dispatch support, warehouse support, scheduling assistance, and crew communication
Support office administrative functions including documentation, file management, and reporting
Monitor job progress and maintain operational records and reporting systems
Assist with scheduling conflicts, resource allocation, and operational problem-solving
Provide backup dispatch support during peak periods
Serve as the initial point of contact for resolving scheduling conflicts and payroll discrepancies, ensuring timely communication, issue tracking, and escalation to appropriate departments when necessary to maintain operational continuity and employee satisfaction.
Support payroll processing by ensuring accurate timekeeping and acting as liaison with accounting and payroll.
Coordinate with dispatch to schedule warehouse activities, including inventory movement, equipment needs, and crew support, ensuring alignment with daily operational requirements.
Prepare and organize daily documentation for submission to Accounting, ensuring accuracy, completeness, and compliance with company standards and reporting protocols.
Facilitate communication between operations staff, dispatch, and management
Qualifications
Minimum 2 years in operations support or administrative coordination
Strong organizational and coordination abilities
Experience in dispatch support and office administration
Proficiency in scheduling software, dispatch systems, and Microsoft Office Suite (Spreadsheets is a must)
Effective communication and multitasking skills
Problem-solving and customer service orientation
About
JK Moving sets the standard for relocation and logistics excellence and is the largest independent mover across North America, serving a wide array of clients from military service members to homeowners to global corporations and everything in between.
Named among the Best Places to Work, our dedication to employee satisfaction is not just a badge it's a way of life. Our JK Community Farm initiative is just one example of how we give back to our community, fighting hunger by growing and harvesting crops and donating them to local food pantries. But that's just the beginning! From competitive perks to fun corporate events, JK cultivates an environment where your career thrives alongside our commitment to making a positive impact. Ready to make your impact? Consider joining the JK Moving team today!
JK Benefits
In addition to comprehensive medical, dental, and vision insurance, JK Moving offers:
World-class retirement savings programs including Company-funded profit sharing and safe harbor 401(k)
Recruitment and customer referral bonuses
Company-paid life insurance and accidental death benefits
Voluntary protection programs for employees and their families
Service recognition programs
Safety & performance bonuses
Tuition reimbursement and student loan repayment assistance
Discounted membership @ Gold's Gyms (corporate locations) nationwide
Global employee wellness programs and Employee Assistance Program (EAP) for employees and their families
Medical and Dependent Care Flexible Spending Accounts (FSAs)
Health Savings Account (HSA) with employer matching contribution
Equal Opportunity/Affirmative Action Employer