The Umstead Hotel and Spa is hiring: Audio Visual Technician in Cary

Audio Visual Technician

NC The Umstead Hotel and Spa - Cary, NC 27513

Overview

Position Type Full Time

Description

This position will oversee the setup, operation and takedown of sophisticated audio-visual equipment for business meetings, trade shows, receptions, conventions, weddings and more. Our operation is professional and seamless - our customers expect nothing less.

Job Responsibilities

• Flexible hours and available for weekends - schedule changes each week based on what is booked
• Effective and professional customer service
• Proper set up, strike, and storage of equipment
• Match customer needs with equipment that best suits their requests
• Extensive understanding of equipment and how to troubleshoot equipment failures
• Safety and security of all hotel AV equipment
• Read, interpret, update, and execute event detail sheets
• Operation of an elevated lift up to 20ft in the air
• Fulfillment of equipment billing processes & procedures
• Must remain on premises during ALL meetings for which equipment is provided
• Effective telecommunication practices with internal team members and group contacts

Full Time Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Qualifications

Minimum of 3+ years experience as an AV technician or similar role

• Ability to think and work independently to meet necessary deadlines on a daily basis
• Strong attention to detail and the ability to problem solve/troubleshoot obstacles in a timely manner
• Ability to lift up to 25-30lb of lighting and sound fixtures
• Experience with the setup and operation of hybrid meetings
• CTS certification by AVIXA preferred, but not required.
• Experience with Crestron, Tesira, Dante, Zoom, Microsoft Teams, etc. preferred