Creative Scotland is hiring: Author Hospitality Assistant in Laurinburg
Creative Scotland, Laurinburg, NC, United States
As an Author Hospitality Assistant, you will support the smooth day-to-day running of the Authors' Area, providing a warm welcome and efficient, attentive service to all guests.
The Authors' Area is a private space where Book Festival participants and their guests can relax before and after events, connect with fellow authors and artists, and enjoy some light refreshments away from the press and public.
You will play a key role in shaping each participant’s experience of the festival, ensuring they feel supported and well‑looked after from arrival to departure. This is a customer‑facing role where flexibility, initiative, and teamwork are essential.
Responsibilities
Registration : Welcoming and checking in guests at the reception desk, issuing lanyards and allocated tickets, and providing clear information about the facilities.
Customer Service : Delivering exceptional customer service to all guests in the Authors’ Area, including authors, chairpersons, publishers, industry professionals, and Festival staff.
Author Support : Anticipating and responding to authors’ needs, including providing refreshments and ensuring they are in the right place at the right time ahead of their events.
Maintaining the Authors' Area : Ensuring the space is kept clean and tidy, and maintaining stocks of food, drink and service items.
Teamwork : Working collaboratively with fellow hospitality assistants and colleagues across the Festival to ensure smooth operations and a seamless experience.
Professionalism : Representing the Festival at all times with a professional and positive approach, adhering to dress codes, following event protocols, and remaining calm and adaptable in a busy environment.
Salary
£13.45hr, paid weekly in arrears by bank transfer (plus holiday pay).
Key Dates
Staff training: 12 and 14 August 2026
2026 Festival: 15 – 30 August 2026
Pack up: 31 August 2026
The deadline is Monday 04 May 2026 at 17:00.
#J-18808-Ljbffr
The Authors' Area is a private space where Book Festival participants and their guests can relax before and after events, connect with fellow authors and artists, and enjoy some light refreshments away from the press and public.
You will play a key role in shaping each participant’s experience of the festival, ensuring they feel supported and well‑looked after from arrival to departure. This is a customer‑facing role where flexibility, initiative, and teamwork are essential.
Responsibilities
Registration : Welcoming and checking in guests at the reception desk, issuing lanyards and allocated tickets, and providing clear information about the facilities.
Customer Service : Delivering exceptional customer service to all guests in the Authors’ Area, including authors, chairpersons, publishers, industry professionals, and Festival staff.
Author Support : Anticipating and responding to authors’ needs, including providing refreshments and ensuring they are in the right place at the right time ahead of their events.
Maintaining the Authors' Area : Ensuring the space is kept clean and tidy, and maintaining stocks of food, drink and service items.
Teamwork : Working collaboratively with fellow hospitality assistants and colleagues across the Festival to ensure smooth operations and a seamless experience.
Professionalism : Representing the Festival at all times with a professional and positive approach, adhering to dress codes, following event protocols, and remaining calm and adaptable in a busy environment.
Salary
£13.45hr, paid weekly in arrears by bank transfer (plus holiday pay).
Key Dates
Staff training: 12 and 14 August 2026
2026 Festival: 15 – 30 August 2026
Pack up: 31 August 2026
The deadline is Monday 04 May 2026 at 17:00.
#J-18808-Ljbffr