Colleague Experience Manager
Hyatt Group, Clearwater, FL, United States
Summary
At Hyatt Regency Clearwater Beach Resort & Spa, we believe our guests choose stay with us because of our caring colleagues who are focused on providing efficient service and meaningful experiences.
The ideal candidate for the Colleague Experience Manager position will have experience in all areas of the Human Resource function. The position responsibilities include payroll processing, benefit administration, recruitment and retention, colleague relations, counseling, safety and training/development. This position will report to the Assistant Director of Human Resources and Area Director of Human Resources.
Colleague Experience Manager responsibilities include:
Develop and implement a personalized colleague on-boarding experience that focuses on the uniqueness and caring culture of Hyatt Regency Clearwater Resort and Spa
Maintain a fluent understanding of all elements of the HR function and work closely with operational leaders to proactively identify ways to enhance the colleague experience to constantly drive colleague engagement and reduce team member turnover
Process weekly payroll and train new leaders on payroll management
Play an active role in the ongoing development of hotel colleagues, including identifying and leading formal learning sessions as well as leading colleague feedback discussions
Maintain a proactive safety culture. Hold routine Safety Committee meetings & walkthroughs. Respond to all work related injuries. Partner with hotel management team and LOA business partner to provide the best support, guidance, and care needed for our colleagues to be their best.
Ready to step up to the plate? If you\'re looking for a company and team to invest in you and support you be your best, with huge opportunities for career advancement, come join our team on the beach! Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. We are proud to offer the following benefits to our amazing colleagues.
Genuine, caring culture
Industry leading health, dental, vision and life insurance plans after first month
Generous paid time off policy for all full-time colleagues
Competitive 401K retirement savings company match after one year of service
12 complimentary room nights, and unlimited discount nights annually at Hyatt properties across the world
Free parking in covered hotel parking garage and lunch in our Colleague Cafe every day
50% off The Market coffee shop, Tropico Rooftop Cantina, and Shor American Seafood Grill
The responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
A minimum of 2 years of progressive experience in Human Resources, preferably in a similar setting
Previous operational leadership experience preferred
Refined oral and written communication skills with the ability to communicate effectively with colleagues, guests and business partners
Established experience as a team leader, with proven ability to strategically install practices to achieve business goals and motivate team members
Be computer literate and fully conversant with Microsoft Office software including Word, Excel and PowerPoint
The ideal candidate of this position will possess the ability to adapt to various situations as they arise, display empathy in all interactions with both colleagues and participants, evaluate departmental practices in an effort to continually enhance the colleague experience, and encourage collaboration and creativity among team members
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At Hyatt Regency Clearwater Beach Resort & Spa, we believe our guests choose stay with us because of our caring colleagues who are focused on providing efficient service and meaningful experiences.
The ideal candidate for the Colleague Experience Manager position will have experience in all areas of the Human Resource function. The position responsibilities include payroll processing, benefit administration, recruitment and retention, colleague relations, counseling, safety and training/development. This position will report to the Assistant Director of Human Resources and Area Director of Human Resources.
Colleague Experience Manager responsibilities include:
Develop and implement a personalized colleague on-boarding experience that focuses on the uniqueness and caring culture of Hyatt Regency Clearwater Resort and Spa
Maintain a fluent understanding of all elements of the HR function and work closely with operational leaders to proactively identify ways to enhance the colleague experience to constantly drive colleague engagement and reduce team member turnover
Process weekly payroll and train new leaders on payroll management
Play an active role in the ongoing development of hotel colleagues, including identifying and leading formal learning sessions as well as leading colleague feedback discussions
Maintain a proactive safety culture. Hold routine Safety Committee meetings & walkthroughs. Respond to all work related injuries. Partner with hotel management team and LOA business partner to provide the best support, guidance, and care needed for our colleagues to be their best.
Ready to step up to the plate? If you\'re looking for a company and team to invest in you and support you be your best, with huge opportunities for career advancement, come join our team on the beach! Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. We are proud to offer the following benefits to our amazing colleagues.
Genuine, caring culture
Industry leading health, dental, vision and life insurance plans after first month
Generous paid time off policy for all full-time colleagues
Competitive 401K retirement savings company match after one year of service
12 complimentary room nights, and unlimited discount nights annually at Hyatt properties across the world
Free parking in covered hotel parking garage and lunch in our Colleague Cafe every day
50% off The Market coffee shop, Tropico Rooftop Cantina, and Shor American Seafood Grill
The responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Qualifications
A minimum of 2 years of progressive experience in Human Resources, preferably in a similar setting
Previous operational leadership experience preferred
Refined oral and written communication skills with the ability to communicate effectively with colleagues, guests and business partners
Established experience as a team leader, with proven ability to strategically install practices to achieve business goals and motivate team members
Be computer literate and fully conversant with Microsoft Office software including Word, Excel and PowerPoint
The ideal candidate of this position will possess the ability to adapt to various situations as they arise, display empathy in all interactions with both colleagues and participants, evaluate departmental practices in an effort to continually enhance the colleague experience, and encourage collaboration and creativity among team members
#J-18808-Ljbffr