Colleague Experience Manager
Hyatt Hotels Corporation, Clearwater, FL, United States
Summary
At Hyatt Regency Clearwater Beach Resort & Spa, we believe our guests choose to stay with us because of our caring colleagues who are focused on providing efficient service and meaningful experiences.
The ideal candidate for the Colleague Experience Manager position has experience in all areas of the Human Resources function. The responsibilities include payroll processing, benefit administration, recruitment and retention, colleague relations, counseling, safety, and training/development. This position reports to the Assistant Director of Human Resources and Area Director of Human Resources.
Responsibilities
Develop and implement a personalized colleague onboarding experience that focuses on the uniqueness and caring culture of Hyatt Regency Clearwater Resort and Spa.
Maintain fluency in all elements of the HR function and work closely with operational leaders to proactively identify ways to enhance the colleague experience, constantly driving colleague engagement and reducing team member turnover.
Process weekly payroll and train new leaders on payroll management.
Play an active role in the ongoing development of hotel colleagues, including identifying and leading formal learning sessions as well as leading colleague feedback discussions.
Maintain a proactive safety culture. Hold routine Safety Committee meetings & walkthroughs. Respond to all work-related injuries. Partner with hotel management team and LOA business partner to provide the best support, guidance, and care needed for our colleagues to be their best.
Benefits
Genuine, caring culture.
Industry leading health, dental, vision and life insurance plans after first month.
Generous paid time off policy for all full-time colleagues.
Competitive 401(k) retirement savings company match after one year of service.
12 complimentary room nights, and unlimited discount nights annually at Hyatt properties worldwide.
Free parking in covered hotel parking garage and lunch in our Colleague Café every day.
50% off The Market coffee shop, Tropico Rooftop Cantina, and Shore American Seafood Grill.
Qualifications
A minimum of 2 years of progressive experience in Human Resources, preferably in a similar setting.
Previous operational leadership experience preferred.
Refined oral and written communication skills with the ability to communicate effectively with colleagues, guests and business partners.
Established experience as a team leader, with proven ability to strategically install practices to achieve business goals and motivate team members.
Be computer literate and fully conversant with Microsoft Office software including Word, Excel and PowerPoint.
Ability to adapt to various situations as they arise, display empathy in all interactions with both colleagues and participants, evaluate departmental practices to continually enhance the colleague experience, and encourage collaboration and creativity among team members.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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At Hyatt Regency Clearwater Beach Resort & Spa, we believe our guests choose to stay with us because of our caring colleagues who are focused on providing efficient service and meaningful experiences.
The ideal candidate for the Colleague Experience Manager position has experience in all areas of the Human Resources function. The responsibilities include payroll processing, benefit administration, recruitment and retention, colleague relations, counseling, safety, and training/development. This position reports to the Assistant Director of Human Resources and Area Director of Human Resources.
Responsibilities
Develop and implement a personalized colleague onboarding experience that focuses on the uniqueness and caring culture of Hyatt Regency Clearwater Resort and Spa.
Maintain fluency in all elements of the HR function and work closely with operational leaders to proactively identify ways to enhance the colleague experience, constantly driving colleague engagement and reducing team member turnover.
Process weekly payroll and train new leaders on payroll management.
Play an active role in the ongoing development of hotel colleagues, including identifying and leading formal learning sessions as well as leading colleague feedback discussions.
Maintain a proactive safety culture. Hold routine Safety Committee meetings & walkthroughs. Respond to all work-related injuries. Partner with hotel management team and LOA business partner to provide the best support, guidance, and care needed for our colleagues to be their best.
Benefits
Genuine, caring culture.
Industry leading health, dental, vision and life insurance plans after first month.
Generous paid time off policy for all full-time colleagues.
Competitive 401(k) retirement savings company match after one year of service.
12 complimentary room nights, and unlimited discount nights annually at Hyatt properties worldwide.
Free parking in covered hotel parking garage and lunch in our Colleague Café every day.
50% off The Market coffee shop, Tropico Rooftop Cantina, and Shore American Seafood Grill.
Qualifications
A minimum of 2 years of progressive experience in Human Resources, preferably in a similar setting.
Previous operational leadership experience preferred.
Refined oral and written communication skills with the ability to communicate effectively with colleagues, guests and business partners.
Established experience as a team leader, with proven ability to strategically install practices to achieve business goals and motivate team members.
Be computer literate and fully conversant with Microsoft Office software including Word, Excel and PowerPoint.
Ability to adapt to various situations as they arise, display empathy in all interactions with both colleagues and participants, evaluate departmental practices to continually enhance the colleague experience, and encourage collaboration and creativity among team members.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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