Valet Supervisor
Grand Beach Hotel Surfside, Surfside, FL, United States
Career Opportunities with Grand Beach Hotel Surfside
Careers At Grand Beach Hotel Surfside
Current job opportunities are posted here as they become available.
Grand Beach Hotel Surfside is looking for a Valet Supervisor to join our team. As a Valet Supervisor you will ensure the safe and efficient parking operations of the hotel, while delivering service that exceeds our customer/client's expectations.
Essential Functions
Assist the Director of Valet with employees' schedules, coach and counsel, training and disciplinary action where necessary. Evaluate on-the-job performance.
Oversee staff to ensure crews are utilizing department practices for consistency.
Greet arriving and departing employee and guests.
Retrieve guest vehicles from specified areas in an efficient and safe manner.
Ensure standards for quality, customer service culture expectations are met.
Interface with other departments in order to meet guests, and prospective requests.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies, procedures, and standards of service to achieve the overall objectives of this position.
Meet departmental productivity, organization, punctuality/attendance and consistency standards.
Maintain a positive and respectful attitude.
Communicate regularly and effectively with all employees, supervisors, managers and directors.
Qualifications
Excellent written and oral communication skills
Previous experience working in high-stress situations with tight deadlines/high customer expectations
Previous supervisory experience
Previous experience in the parking and hospitality industry preferred
Experience
Must have a minimum of 2 years Valet Supervisor experience, hotel/hospitality experience preferred.
#J-18808-Ljbffr
Careers At Grand Beach Hotel Surfside
Current job opportunities are posted here as they become available.
Grand Beach Hotel Surfside is looking for a Valet Supervisor to join our team. As a Valet Supervisor you will ensure the safe and efficient parking operations of the hotel, while delivering service that exceeds our customer/client's expectations.
Essential Functions
Assist the Director of Valet with employees' schedules, coach and counsel, training and disciplinary action where necessary. Evaluate on-the-job performance.
Oversee staff to ensure crews are utilizing department practices for consistency.
Greet arriving and departing employee and guests.
Retrieve guest vehicles from specified areas in an efficient and safe manner.
Ensure standards for quality, customer service culture expectations are met.
Interface with other departments in order to meet guests, and prospective requests.
Perform all duties and responsibilities in a timely and efficient manner in accordance with established hotel policies, procedures, and standards of service to achieve the overall objectives of this position.
Meet departmental productivity, organization, punctuality/attendance and consistency standards.
Maintain a positive and respectful attitude.
Communicate regularly and effectively with all employees, supervisors, managers and directors.
Qualifications
Excellent written and oral communication skills
Previous experience working in high-stress situations with tight deadlines/high customer expectations
Previous supervisory experience
Previous experience in the parking and hospitality industry preferred
Experience
Must have a minimum of 2 years Valet Supervisor experience, hotel/hospitality experience preferred.
#J-18808-Ljbffr