Valet Supervisor (AM - PM Shifts Available)
The Wurzak Hotel Group, Fort Lauderdale, FL, United States
Valet Supervisor
Wurzak Hotel Group is looking for a Valet Supervisor to provide courteous and competent services while greeting guests at vehicle entry and exit points at the Dalmar & Element Hotel in Fort Lauderdale, FL. The Valet Supervisor supervises day‑to‑day activities of the Valet department to ensure smooth and efficient operations, oversees shift activities, maintains communication with the bell desk and security team, resolves concerns, implements resolutions, and manages valet parking systems. The supervisor adheres to guest‑service standards such as uniforms, name tags, and proper greetings, is knowledgeable about hotel facilities and services, ensures communications comply with privacy policies, and impresses guests with quality and timely service.
General Requirements
Exhibits a genuine internal drive that demonstrates consistent regard and dedication to guests and the organization by being engaged, interested, and productive.
Applies individuality to the effectiveness of the team and organization while building constructive and effective relationships; collaborates to achieve positive results.
Demonstrates the courage to accept responsibility and take initiative for the situation/circumstance and see it through. Has the ability to step outside one’s comfort zone and present new ideas and perspectives to create positive outcomes.
Exhibits respectful consideration of viewpoints, situations, ideas and others. When situations come up; read, consider all factors and respond appropriately.
Exhibits respectful consideration of viewpoints, situations, ideas and others.
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the hotel’s success.
Understands the impact one’s actions and decisions have on the business; both financially and on customer relations.
Puts the guest at the forefront of every decision.
Open doors and assist guests/visitors entering and leaving the property.
Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
Supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor.
Maintain security of vehicles and vehicle keys.
Communicate parking procedures to guests/visitors.
Knowledgeable on hotel facilities, the hotel area and services to assist guests as appropriate.
Ensure all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
Impresses guests with quality and timely service in a pleasant and friendly manner.
Any other task/duties as requested and assigned by management.
Essential Functions
Exhibits a genuine internal drive that demonstrates consistent regard and dedication to guests and the organization by being engaged, interested, and productive.
Must be able to park vehicles in designated parking areas.
Delivers vehicles to guest when requested.
Ensure the guest has a positive and memorable arrival and departure experience.
Applies individuality to the effectiveness of the team and organization while building constructive and effective relationships; collaborates to achieve positive results.
Demonstrates the courage to accept responsibility and take initiative for the situation/circumstance and see it through.
Puts the guest at the forefront of every decision.
Any other tasks/duties as requested and assigned by management.
Education and Experience
NOTE: You must be 21 years of age or older for this position.
High school diploma or equivalent.
Two or more years of related experience in a customer service position preferred.
Must be able to drive standard or automatic transmission vehicles with a valid state driver’s license.
Familiarity with hospitality industry practices preferred.
Our Perks
Competitive Salary
Paid Time Off
Medical, Dental, Vision health insurance
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Wellness programs for mental, physical, and financial wellness
Hotel and travel discounts
Generous retirement/401k benefits
Education and professional development
Free employee meals and luncheons
Equal Opportunity Employer
Wurzak Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
EEO m/f/d/h .
#J-18808-Ljbffr
Wurzak Hotel Group is looking for a Valet Supervisor to provide courteous and competent services while greeting guests at vehicle entry and exit points at the Dalmar & Element Hotel in Fort Lauderdale, FL. The Valet Supervisor supervises day‑to‑day activities of the Valet department to ensure smooth and efficient operations, oversees shift activities, maintains communication with the bell desk and security team, resolves concerns, implements resolutions, and manages valet parking systems. The supervisor adheres to guest‑service standards such as uniforms, name tags, and proper greetings, is knowledgeable about hotel facilities and services, ensures communications comply with privacy policies, and impresses guests with quality and timely service.
General Requirements
Exhibits a genuine internal drive that demonstrates consistent regard and dedication to guests and the organization by being engaged, interested, and productive.
Applies individuality to the effectiveness of the team and organization while building constructive and effective relationships; collaborates to achieve positive results.
Demonstrates the courage to accept responsibility and take initiative for the situation/circumstance and see it through. Has the ability to step outside one’s comfort zone and present new ideas and perspectives to create positive outcomes.
Exhibits respectful consideration of viewpoints, situations, ideas and others. When situations come up; read, consider all factors and respond appropriately.
Exhibits respectful consideration of viewpoints, situations, ideas and others.
Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the hotel’s success.
Understands the impact one’s actions and decisions have on the business; both financially and on customer relations.
Puts the guest at the forefront of every decision.
Open doors and assist guests/visitors entering and leaving the property.
Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic.
Supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest and activities.
Monitor and maintain safety, security, and cleanliness of parking areas/levels, and report any vehicles/safety hazards, unauthorized personnel, or potential security problems to the manager/supervisor.
Maintain security of vehicles and vehicle keys.
Communicate parking procedures to guests/visitors.
Knowledgeable on hotel facilities, the hotel area and services to assist guests as appropriate.
Ensure all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations.
Impresses guests with quality and timely service in a pleasant and friendly manner.
Any other task/duties as requested and assigned by management.
Essential Functions
Exhibits a genuine internal drive that demonstrates consistent regard and dedication to guests and the organization by being engaged, interested, and productive.
Must be able to park vehicles in designated parking areas.
Delivers vehicles to guest when requested.
Ensure the guest has a positive and memorable arrival and departure experience.
Applies individuality to the effectiveness of the team and organization while building constructive and effective relationships; collaborates to achieve positive results.
Demonstrates the courage to accept responsibility and take initiative for the situation/circumstance and see it through.
Puts the guest at the forefront of every decision.
Any other tasks/duties as requested and assigned by management.
Education and Experience
NOTE: You must be 21 years of age or older for this position.
High school diploma or equivalent.
Two or more years of related experience in a customer service position preferred.
Must be able to drive standard or automatic transmission vehicles with a valid state driver’s license.
Familiarity with hospitality industry practices preferred.
Our Perks
Competitive Salary
Paid Time Off
Medical, Dental, Vision health insurance
Robust supplemental insurance for Life, AD&D, Pets, legal and more
Wellness programs for mental, physical, and financial wellness
Hotel and travel discounts
Generous retirement/401k benefits
Education and professional development
Free employee meals and luncheons
Equal Opportunity Employer
Wurzak Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
EEO m/f/d/h .
#J-18808-Ljbffr