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Program Manager - Full Time; 1132-201-N

Catholic Charities Brooklyn and Queens, Inc., New York, NY, United States


35-24 83rd St, Jackson Heights, NY 11372, USA

Job Description
Posted Friday, April 24, 2026 at 4:00 AM

For over 125 years, Catholic Charities Brooklyn and Queens has been providing quality social services to the neighborhoods of Brooklyn and Queens and currently offers 160-plus programs and services for children, youth, adults, seniors, and those struggling with mental illness.

Older Adult Centers promote an active life of seniors. The centers aim to assist them to preserve their independence and health by offering various range of activities and services such as serving breakfast, lunch, health screenings, social services, educational workshops, class exercises, discussion groups, games, art classes, lectures, workshops, organized outings, and special events.

STATEMENT OF THE JOB
The Program Manager is responsible for day-to-day administration and operation of the Older Adult Center ensuring a welcoming, supportive environment, quality services, and adherence to budget while meeting all contractual obligations. Program Manager is to establish strong liaisons with local health providers, NORC and other community organizations in order to ensure continuity of care and implementation of strategy for “aging in place” for seniors of the center.

Create an environment where diversity of all ethnic older adult members is celebrated and respected

Ensure quality programs, services and lunch to participants according to agency and funding source regulations

Holds staff accountable for planning and implementation of quality service to clients, including food service management, provision of supportive services, and maintenance of sanitary, safety and health guidelines

Ensure program and staff adherence to agency and contractual regulations

Ensure fiscal accountability of program, including adherence to budget

Prepare periodic written reports for Director of Field Operations to address the progress of direct services to clients, programmatic issues, service levels, staff issues, building problems, outreach efforts, and any other pertinent matters

Responsible for site and incident reviews of client and staff

Represent program at agency and community meetings and workshops

QUALIFICATIONS

Bachelor’s Degree required, plus three years of experience in Human Service or Social Service field, and one year of supervisory /administrative experience preferably with the older adults

Master’s Degree in Human Services or related field preferred

Good written & oral and listening skills

Experience working with the community and advocacy

Experience with direct service provision to clients

Prior supervisory or administrative experience required

Able to occasionally lift and/or move up to 15 pounds

Ability to speak in front of large groups of people

Ability to work flexible hours, according to the needs of program operation.

Ability to travel throughout the five boroughs as needed or required.

BENEFITS
We offer competitive salary and excellent benefits including:

Generous time off (Vacation/ Personal Days/ Sick Days/ Paid Holidays annually)

Medical

Vision

Retirement Savings with Agency Match

Transit

Flexible Spending Account

Life insurance

Public Loan Forgiveness Qualified Employer

Training Series and other additional voluntary benefits.

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